Delia Rickard

Last updated on 2017-09-01T11:06+0300.

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Delia Rickard said : “We know that there are real reasons for more expensive insurance premiums in northern Australia,” External link

theepochtimes Friday, January 15, 2021 5:03:00 AM EAT

Delia Rickard said : “It is crucial that we help households hold onto their insurance, because becoming uninsured can result in much greater financial hardship in the future if homes or possessions are impacted by a severe event,” External link

theepochtimes Friday, January 15, 2021 5:03:00 AM EAT

Delia Rickard said : "However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain," External link

yahoo-au Monday, January 4, 2021 5:55:00 AM EAT

Delia Rickard said : "However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain," External link

maitlandmercury Monday, January 4, 2021 5:53:00 AM EAT

Delia Rickard said : "However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain," External link

bordermail Monday, January 4, 2021 5:46:00 AM EAT

Delia Rickard said : "However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain," External link

illawarramercury Monday, January 4, 2021 5:44:00 AM EAT

Delia Rickard said : “Our analysis has shown that, with the right actions, northern Australian insurance markets could work much better for consumers. We believe our wide-ranging recommendations would address many of the problems we have identified,” “Many of our recommendations, if adopted more broadly, could also benefit consumers and insurance markets across Australia” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “Direct subsidies can be used in a highly targeted way to relieve some of the acute financial pressures faced by households in specific areas, at a lower cost and more effectively than other measures,” “We do not believe that government insurers and reinsurance pools can lower premiums without the government subsidising the insurer in some way. These measures also can’t be targeted to those consumers most in need, and so are more costly. Further, they involve transferring significant risks from insurers and reinsurers to governments, who are not well placed to manage them” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “We continue to advocate that a portion of any stamp duty revenue should be devoted to improving affordability of insurance for low income consumers or to funding mitigation works,” “However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “The industry has no standard approach to assisting customers struggling to pay their premiums,” “It is crucial that we help households hold onto their insurance, because becoming uninsured can result in much greater financial hardship in the future if homes or possessions are impacted by a severe event” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “Importantly, we are calling on the insurance industry to commit to taking into account resilience measures when setting premiums,” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “We have heard first-hand how many residents of northern Australia are struggling to find suitable and affordable insurance in this market, and the considerable impact this is having on them and their communities,” “We believe the work of this inquiry and the implementation of our recommendations will make a difference for people living in northern Western Australia, northern Queensland and the Northern Territory, and contribute to the long-term prosperity and liveability of this important part of Australia” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “Australia has become the first country in the world to have a button battery safety standard that applies across all consumer product categories,” “The standards will enable the ACCC to take strong action to ensure that businesses sell safe products. We encourage all businesses to transition to the new standards as quickly as possible” External link

foreignaffairs-nz Monday, December 21, 2020 6:01:00 AM EAT

Delia Rickard said : “The overall decline in the proportion of people with hospital policies in 2019-20 was possibly due in part to the economic slowdown associated with COVID-19. However, some have asserted that the pandemic also reminded Australians of the quality of Medicare and the Australian hospital system, leading them to question the value of continuing to pay for private health insurance,” “While it is difficult to determine the exact reason why there was a lower proportion of people with hospital cover in the year ending June 2020, there is little uncertainty about the continued downward trend, particularly among younger age groups” External link

foreignaffairs-nz Tuesday, December 8, 2020 7:21:00 AM EAT

Delia Rickard said : “All you need to do is type in the car’s number plate and state or territory of registration online at ismyairbagsafe.com.au . You can even check it for others. It takes less than a minute and could save a life,” External link

foreignaffairs-nz Thursday, December 3, 2020 4:47:00 AM EAT

Delia Rickard said : “We’re concerned by the number of people who have refused to have their airbags replaced and the number of airbags that have not been retrieved. We want to assure people that replacements will not cost anything, and could help protect you and your loved ones,” External link

foreignaffairs-nz Thursday, December 3, 2020 4:47:00 AM EAT

Delia Rickard said : “States and territories are imposing registration sanctions for vehicles affected by the recall. Drivers who don’t get their airbags replaced could risk having their vehicle’s registration cancelled,” External link

foreignaffairs-nz Thursday, December 3, 2020 4:47:00 AM EAT

Delia Rickard said : "Scammers create fake websites that look like genuine online stores, offering products at very low prices and victims will either receive a fake item or nothing at all," "They also post fake ads on classified websites, often claiming they are travelling and someone else will deliver the goods, but the item never arrives and the victim can no longer contact the seller" External link

qt Friday, November 27, 2020 7:01:00 AM EAT

Delia Rickard said : "Watch out for popular products being sold at prices much lower than on other websites and sellers requesting payment through direct bank transfer or cryptocurrency," "Do your research by checking independent reviews of online stores or the seller's history on classified websites" External link

qt Friday, November 27, 2020 7:01:00 AM EAT

Delia Rickard said : “Improving product safety online is critical to building consumer confidence and trust,” External link

foreignaffairs-nz Monday, November 23, 2020 1:04:00 AM EAT

Delia Rickard said : “E-commerce giants like the four pledge signatories can help keep Australian consumers safe by preventing the sale of unsafe goods across their businesses,” External link

foreignaffairs-nz Monday, November 23, 2020 1:04:00 AM EAT

Delia Rickard said : “We applaud these signatories for signing up to the pledge and for confirming their commitment to protecting Australian consumers. We encourage them to continue to innovate to improve product safety,” External link

foreignaffairs-nz Monday, November 23, 2020 1:04:00 AM EAT

Delia Rickard said : "Scammers are increasingly taking advantage of the financial difficulties and uncertainty generated from the COVID-19 pandemic to trick unsuspecting Australians," External link

9news Monday, November 2, 2020 8:08:00 AM EAT

Delia Rickard said : "Vehicles which contain a 'critical' airbag should not be driven at all," "Contact the manufacturer to arrange for it to be towed or a technician to be sent to you so the airbag can be replaced" External link

maitlandmercury Monday, November 2, 2020 12:16:00 AM EAT

Delia Rickard said : "Manufacturers have found it difficult to reach some drivers who may not have been as responsive to the warnings and notices sent to them, calls, text messages or in the case of critical vehicles, in person visits urging them to get their airbags replaced," External link

illawarramercury Sunday, November 1, 2020 5:26:00 PM EAT

Delia Rickard said : "Vehicles which contain a 'critical' airbag should not be driven at all," "Contact the manufacturer to arrange for it to be towed or a technician to be sent to you so the airbag can be replaced" External link

illawarramercury Sunday, November 1, 2020 5:26:00 PM EAT

Delia Rickard said : "Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law," External link

portstephensexaminer Monday, October 26, 2020 3:24:00 AM EAT

Delia Rickard said : "Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law," External link

maitlandmercury Monday, October 26, 2020 3:08:00 AM EAT

Delia Rickard said : "Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law," External link

bordermail Monday, October 26, 2020 2:57:00 AM EAT

Delia Rickard said : "Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law," External link

yahoo-au Monday, October 26, 2020 2:37:00 AM EAT

Delia Rickard said : “Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law,” “Victims will often provide personal information to scammers, as they believe they are dealing with a government agency, and this can lead to identity theft or falling victim to further scams” External link

foreignaffairs-nz Monday, October 26, 2020 2:15:00 AM EAT

Delia Rickard said : “Government departments will never send pre-recorded messages to your phone or threaten you with immediate arrest,” “If you’re not sure whether a call is legitimate, hang up and call the organisation directly by finding their details through an independent search” External link

foreignaffairs-nz Monday, October 26, 2020 2:15:00 AM EAT

Delia Rickard said : "They are tiny, shiny and similar in size to some lollies, making them very attractive to young children," External link

yahoo-au Monday, October 26, 2020 2:07:00 AM EAT

Delia Rickard said : “They are tiny, shiny and similar in size to some lollies, making them very attractive to young children,” External link

foreignaffairs-nz Monday, October 26, 2020 1:15:00 AM EAT

Delia Rickard said : “Button batteries are used in a wide variety of general consumer products, which is why we are looking at broad solutions,” External link

foreignaffairs-nz Monday, October 26, 2020 1:15:00 AM EAT

Delia Rickard said : “Many parents, carers and grandparents are not aware of the number of products in their homes with button batteries, and they often may not be aware when their child has swallowed one. It is also very hard for health professionals to detect when a child has swallowed a battery as symptoms are similar to other conditions,” “That’s why we’ve launched this campaign, to help parents and other carers understand the dangers of button batteries and how to create a safer home environment” External link

foreignaffairs-nz Monday, October 26, 2020 1:15:00 AM EAT

Delia Rickard said : “If a product in your home must use a button battery, ensure the battery compartment is secured, for example with a screw, and that the battery is not accessible to a child,” “It is also important to remind grandparents, other family friends or carers of the dangers of button batteries and ensure other places the children go to are safe and secure too” External link

foreignaffairs-nz Monday, October 26, 2020 1:15:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

illawarramercury Monday, October 5, 2020 1:20:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

illawarramercury Monday, October 5, 2020 1:20:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

maitlandmercury Monday, October 5, 2020 12:56:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

maitlandmercury Monday, October 5, 2020 12:56:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

bordermail Monday, October 5, 2020 12:49:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

bordermail Monday, October 5, 2020 12:49:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

dailyadvertiser Monday, October 5, 2020 12:38:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

dailyadvertiser Monday, October 5, 2020 12:38:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

maitlandmercury Monday, October 5, 2020 12:23:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

maitlandmercury Monday, October 5, 2020 12:23:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

bordermail Monday, October 5, 2020 12:14:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

bordermail Monday, October 5, 2020 12:14:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

illawarramercury Sunday, October 4, 2020 1:00:00 PM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

illawarramercury Sunday, October 4, 2020 1:00:00 PM EAT

Delia Rickard said : "If it's not, we will be calling on the manufacturers, finding out what their issues are and if we feel that people haven't done enough there's potential for us to take legal action," External link

abc-au Wednesday, September 30, 2020 9:05:00 AM EAT

Delia Rickard added : “The misleading conduct also portrayed Oscar Wylee as a socially-conscious company that made significant donations of glasses to people in need, which, because this was not true, unfairly differentiated it from other brands in the market,” External link

theepochtimes Monday, September 21, 2020 8:00:00 AM EAT

Delia Rickard said : "Try to view a property in person before paying any bond or rent money to landlords or real estate agents," "In areas of Victoria under COVID-19 level four restrictions this is not possible but you can help protect yourself by doing an online search to confirm the property exists and, if dealing with an agent, checking that the agent you are dealing with is licensed" External link

maitlandmercury Monday, September 21, 2020 4:54:00 AM EAT

Delia Rickard said : "Do an independent search for a phone number and speak to the property manager over the phone or arrange a meeting in person," External link

maitlandmercury Monday, September 21, 2020 4:54:00 AM EAT

Delia Rickard said : "Try to view a property in person before paying any bond or rent money to landlords or real estate agents," "In areas of Victoria under COVID-19 level four restrictions this is not possible but you can help protect yourself by doing an online search to confirm the property exists and, if dealing with an agent, checking that the agent you are dealing with is licensed" External link

bordermail Monday, September 21, 2020 4:51:00 AM EAT

Delia Rickard said : "Do an independent search for a phone number and speak to the property manager over the phone or arrange a meeting in person," External link

bordermail Monday, September 21, 2020 4:51:00 AM EAT

Delia Rickard said : "Try to view a property in person before paying any bond or rent money to landlords or real estate agents," "In areas of Victoria under COVID-19 level four restrictions this is not possible but you can help protect yourself by doing an online search to confirm the property exists and, if dealing with an agent, checking that the agent you are dealing with is licensed" External link

yahoo-au Monday, September 21, 2020 4:48:00 AM EAT

Delia Rickard said : "Do an independent search for a phone number and speak to the property manager over the phone or arrange a meeting in person," External link

yahoo-au Monday, September 21, 2020 4:48:00 AM EAT

Delia Rickard said : “The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips,” “Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft” External link

foreignaffairs-nz Monday, September 21, 2020 3:38:00 AM EAT

Delia Rickard said : “Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating,” External link

foreignaffairs-nz Monday, September 21, 2020 3:38:00 AM EAT

Delia Rickard said : “Try to view a property in person before paying any bond or rent money to landlords or real estate agents,” “In areas of Victoria under COVID-19 level 4 restrictions this is not possible, but you can help protect yourself by doing an online search to confirm the property exists and, if dealing with an agent, checking that the agent you are dealing with is licensed” External link

foreignaffairs-nz Monday, September 21, 2020 3:38:00 AM EAT

Delia Rickard said : “Scammers often rely on email communications to avoid identification, do an independent search for a phone number and speak to the property manager over the phone or arrange a meeting in person,” “Before making any payments ensure you are dealing with the licensed agent, if a scammer has your details they may impersonate a real estate agent and attempt to ‘follow-up’ requesting money after an inspection” External link

foreignaffairs-nz Monday, September 21, 2020 3:38:00 AM EAT

Delia Rickard said : "At the same time, Oscar Wylee deprived disadvantaged people in need of the benefits it promised in its advertising," External link

9news Friday, September 18, 2020 11:35:00 AM EAT

Delia Rickard said ( about Julian Morrow ) : "For each episode, Julian Morrow interviews a so called surprised scammer about their greatest achievements and what they've done, it's excellent laugh out loud stuff while we go through some really heavy things right now," External link

qt Monday, August 24, 2020 10:54:00 PM EAT

Delia Rickard said : “Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so,” External link

aap-au Tuesday, August 18, 2020 3:47:00 AM EAT

Delia Rickard said : “Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you,” External link

aap-au Tuesday, August 18, 2020 3:47:00 AM EAT

Delia Rickard said : "Because people aren’t necessarily clear about what benefits are out there, scammers are taking advantage of that confusion," External link

watoday Monday, August 17, 2020 10:43:00 AM EAT

Delia Rickard said : "The bottom line message is that if somebody contacts you out of the blue — no matter who they say they are, and they will always pretend to be well-known, trusted large organisations — do not give them any information. Do not give them any money," External link

watoday Monday, August 17, 2020 10:43:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

dailyadvertiser Monday, August 17, 2020 4:03:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

dailyadvertiser Monday, August 17, 2020 4:03:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

maitlandmercury Monday, August 17, 2020 3:58:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

maitlandmercury Monday, August 17, 2020 3:58:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

bordermail Monday, August 17, 2020 3:47:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

bordermail Monday, August 17, 2020 3:47:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

illawarramercury Monday, August 17, 2020 3:33:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

illawarramercury Monday, August 17, 2020 3:33:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

yahoo-au Monday, August 17, 2020 3:25:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

yahoo-au Monday, August 17, 2020 3:25:00 AM EAT

Delia Rickard said : "I think it's just contemptible, super is there for retirement so if someone needs to access it early, it's because they're doing it tough," External link

abc-au Sunday, August 16, 2020 10:13:00 PM EAT

Delia Rickard said : "Because people aren’t necessarily clear about what benefits are out there, scammers are taking advantage of that confusion," External link

smh Sunday, August 16, 2020 5:30:00 PM EAT

Delia Rickard said : "The bottom line message is that if somebody contacts you out of the blue — no matter who they say they are, and they will always pretend to be well-known, trusted large organisations — do not give them any information. Do not give them any money," External link

smh Sunday, August 16, 2020 5:30:00 PM EAT

Delia Rickard said : "Because people aren’t necessarily clear about what benefits are out there, scammers are taking advantage of that confusion," External link

brisbanetimes Sunday, August 16, 2020 5:20:00 PM EAT

Delia Rickard said : "The bottom line message is that if somebody contacts you out of the blue — no matter who they say they are, and they will always pretend to be well-known, trusted large organisations — do not give them any information. Do not give them any money," External link

brisbanetimes Sunday, August 16, 2020 5:20:00 PM EAT

Delia Rickard said : "Because people aren’t necessarily clear about what benefits are out there, scammers are taking advantage of that confusion," External link

theage Sunday, August 16, 2020 5:14:00 PM EAT

Delia Rickard said : "The bottom line message is that if somebody contacts you out of the blue — no matter who they say they are, and they will always pretend to be well-known, trusted large organisations — do not give them any information. Do not give them any money," External link

theage Sunday, August 16, 2020 5:14:00 PM EAT

Delia Rickard said : "There are only six months left for manufacturers to meet their replacement obligations, and while the compulsory recall is progressing well, it is important to get these remaining deadly airbags off our roads," "Checking ismyairbagsafe.com.au to see if your vehicle is affected, and getting the airbag replaced if it is, is an essential step to preventing more deaths and injuries" External link

illawarramercury Tuesday, August 4, 2020 1:31:00 AM EAT

Delia Rickard said : "There are only six months left for manufacturers to meet their replacement obligations, and while the compulsory recall is progressing well, it is important to get these remaining deadly airbags off our roads," "Checking ismyairbagsafe.com.au to see if your vehicle is affected, and getting the airbag replaced if it is, is an essential step to preventing more deaths and injuries" External link

maitlandmercury Tuesday, August 4, 2020 1:02:00 AM EAT

Delia Rickard said : "There are only six months left for manufacturers to meet their replacement obligations, and while the compulsory recall is progressing well, it is important to get these remaining deadly airbags off our roads," "Checking ismyairbagsafe.com.au to see if your vehicle is affected, and getting the airbag replaced if it is, is an essential step to preventing more deaths and injuries" External link

bordermail Tuesday, August 4, 2020 12:45:00 AM EAT

Delia Rickard said : "If your vehicle contains a 'critical' airbag, you should stop driving it immediately and contact the manufacturer to arrange for it to be towed or a technician to be sent to you so the airbag can be replaced," External link

9news Friday, July 31, 2020 12:12:00 PM EAT

Delia Rickard said : "There are only six months left for manufacturers to meet their replacement obligations, and while the compulsory recall is progressing well, it is important to get these remaining deadly airbags off our roads," "Checking ismyairbagsafe.com.au to see if your vehicle is affected, and getting the airbag replaced if it is, is an essential step to preventing more deaths and injuries" External link

9news Friday, July 31, 2020 12:12:00 PM EAT

Delia Rickard said : "We remain concerned that TPG's customers were not able to use up their full prepayment, or get a refund for any unused funds," External link

zdnet Thursday, July 30, 2020 7:38:00 AM EAT

Delia Rickard said : "The Monster High Ghoul nightie has the potential to cause serious injury or even death to children using them, and the ACCC urges everyone who has one to stop using it immediately and seek a refund from the supplier, or simply discard it. A video was released to show how flammable the product is (Image: ACCC) Read More Related Articles The Monster High Ghouls nightie was first recalled in 2015 by its supplier Designworks and retailer Kmart, as it failed to comply with the applicable safety standard. The nighties were then recalled again in 2017 and 2019 by Victorian retailer Brand Clearance Clothing, after Designworks resupplied the item. “It’s completely unacceptable that this item is still being sold five years after its safety failings were first identified," "It is a dangerous non-compliant product and any supplier or retailer in the supply chain is breaking the law by selling it" External link

themirror Monday, July 27, 2020 5:15:00 PM EAT

Delia Rickard said ( about Monster High ) : “The Monster High Ghoul nightie has the potential to cause serious injury or even death to children using them, and the ACCC urges everyone who has one to stop using it immediately and seek a refund from the supplier, or simply discard it,” “Children can suffer serious burns if their nightwear catches fire, and the risk increases in winter as children are more likely to be near artificial heating or open flames” External link

yahoo-au Monday, July 27, 2020 9:18:00 AM EAT

Delia Rickard said : “It’s completely unacceptable that this item is still being sold five years after its safety failings were first identified,” “It is a dangerous non-compliant product and any supplier or retailer in the supply chain is breaking the law by selling it” External link

yahoo-au Monday, July 27, 2020 9:18:00 AM EAT

Delia Rickard said : “Do not respond to texts or emails as the scammer will escalate their attempts to get your money,” “These scams can be quite convincing and can lead to significant financial losses or even identity theft” External link

theepochtimes Monday, July 27, 2020 4:31:00 AM EAT

Delia Rickard said : “We are very concerned that consumers were allegedly not warned about the potential dangers of these products and could have been seriously hurt when they used the pools or basketball hoops,” “Products which do not comply with safety standards cannot be legally sold in Australia” External link

foreignaffairs-nz Thursday, July 23, 2020 6:02:00 AM EAT

Delia Rickard said : "Deceiving them about the authenticity of the reviews in my view is showing contempt for consumers," External link

illawarramercury Wednesday, July 22, 2020 10:09:00 AM EAT

Delia Rickard said : "Deceiving them about the authenticity of the reviews in my view is showing contempt for consumers," External link

dailyadvertiser Wednesday, July 22, 2020 10:07:00 AM EAT

Delia Rickard said : "Deceiving them about the authenticity of the reviews in my view is showing contempt for consumers," External link

maitlandmercury Wednesday, July 22, 2020 9:40:00 AM EAT

Delia Rickard said : "Deceiving them about the authenticity of the reviews in my view is showing contempt for consumers," External link

bordermail Wednesday, July 22, 2020 9:33:00 AM EAT

Delia Rickard said : “Online reviews need to accurately reflect the independent views and feedback of genuine customers, or the business publishing them risks breaching the Australian Consumer Law,” External link

foreignaffairs-nz Wednesday, July 22, 2020 7:46:00 AM EAT

Delia Rickard said : “Don’t be pressured by a threatening caller and take your time to consider who you might be dealing with,” “Government departments will never threaten you with immediate arrest or ask for payment by unusual methods such as gift cards, iTunes vouches or bank transfers” External link

foreignaffairs-nz Tuesday, July 21, 2020 3:29:00 AM EAT

Delia Rickard said : “Don’t click on any hyperlinks in texts or emails to reach a government website, always type the address into the browser yourself,” “Do not respond to texts or emails as the scammer will escalate their attempts to get your money” External link

foreignaffairs-nz Tuesday, July 21, 2020 3:29:00 AM EAT

Delia Rickard said : “If you’re not sure whether a call is legitimate, hang up and call the relevant organisation directly by finding the details though an independent search,” External link

foreignaffairs-nz Tuesday, July 21, 2020 3:29:00 AM EAT

Delia Rickard said : "Chinese authority scams continue to target the Mandarin-speaking community by accusing victims of perpetrating a crime, and threatening arrest or deportation if they do not provide money, or information such as their bank account balances and identity details," External link

qt Thursday, June 25, 2020 3:33:00 AM EAT

Delia Rickard said : "We want to encourage all community groups to report to Scamwatch and not feel embarrassed or ashamed if they have been a victim of a scam," External link

qt Thursday, June 25, 2020 3:33:00 AM EAT

Delia Rickard said : "If you have provided your account details to a scammer, contact your bank immediately and if you have any concerns about your safety, contact the police," "The ACCC has translated our Little Black Book of Scams into ten different languages to assist the wider community to learn about scams and how to avoid them" External link

qt Thursday, June 25, 2020 3:33:00 AM EAT

Delia Rickard said : "We are also continuing our Indigenous outreach programs and sharing scam warnings on the Your Rights Mob Facebook page," External link

qt Thursday, June 25, 2020 3:33:00 AM EAT

Delia Rickard said : "When we combine Scamwatch reports with partner data, we see that Australians have reported losing $2.5 billion over that time, which is astonishing," External link

9news Monday, June 22, 2020 4:00:00 AM EAT

Delia Rickard said : "Over the last decade, scammers have taken advantage of new technologies and current s cams are using social media apps and new payment methods that didn't exist in 2009," "In particular, a new trend with dating and romance scams is scammers contacting the victim on social media apps or games which are not designed for dating, so it's important to be aware that scammers can target you anywhere" External link

9news Monday, June 22, 2020 4:00:00 AM EAT

Delia Rickard said : "We have seen a 43 per cent increase in scams in the first five months of this year versus last year," External link

qt Monday, June 22, 2020 1:37:00 AM EAT

Delia Rickard said : "We know these numbers still vastly understate losses as around one third or people don't report scam losses to anyone," External link

qt Monday, June 22, 2020 1:37:00 AM EAT

Delia Rickard said : "There is really nowhere you can be confident that you are not going to be approached," External link

qt Monday, June 22, 2020 1:37:00 AM EAT

Delia Rickard said : "They are a very lucrative, terrible scam," External link

qt Thursday, June 11, 2020 1:15:00 PM EAT

Delia Rickard said : "Once you have paid the initial deposit, the scammer will find new ways to ask for more money, and scammers are now using the COVID-19 pandemic to claim higher transportation costs to get across closed interstate borders or additional fees for 'coronavirus treatments'," "Unfortunately once you make the payments, the seller will cease all contact" External link

qt Tuesday, June 2, 2020 2:07:00 AM EAT

Delia Rickard said : "The safest option is to only buy or adopt a pet you can meet in person and if you cannot do that during the current lockdown restrictions, consider putting the search on hold," External link

qt Tuesday, June 2, 2020 2:07:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

JakartaPost Wednesday, May 20, 2020 5:48:00 PM EAT

Delia Rickard said : "You then have to forward this offer to multiple people, usually via WhatsApp, and then they ask you to fill in a whole range of questions, which includes things like bank accounts and superannuation details," External link

theage Wednesday, May 20, 2020 7:36:00 AM EAT

Delia Rickard said : "You then have to forward this offer to multiple people, usually via WhatsApp, and then they ask you to fill in a whole range of questions, which includes things like bank accounts and superannuation details," External link

watoday Wednesday, May 20, 2020 7:22:00 AM EAT

Delia Rickard said : "You then have to forward this offer to multiple people, usually via WhatsApp, and then they ask you to fill in a whole range of questions, which includes things like bank accounts and superannuation details," External link

smh Wednesday, May 20, 2020 7:20:00 AM EAT

Delia Rickard said : "You then have to forward this offer to multiple people, usually via WhatsApp, and then they ask you to fill in a whole range of questions, which includes things like bank accounts and superannuation details," External link

brisbanetimes Wednesday, May 20, 2020 7:16:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

manilastandardtoday Tuesday, May 19, 2020 11:37:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

BangkokPost Tuesday, May 19, 2020 11:34:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

thestandard-ph Tuesday, May 19, 2020 11:29:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

digitaljournal Tuesday, May 19, 2020 10:36:00 AM EAT

Delia Rickard déclaré : "Nombre de personnes coincées chez elles vont sur internet pour acheter un animal de compagnie afin de les aider à traverser la solitude et l'isolement social" External link

tv5 Tuesday, May 19, 2020 10:36:00 AM EAT

Delia Rickard dit : "Essayez de ne pas fondre pour les photos de chiots adorables qu'ils mettent en ligne. Et rappelez vous que si le prix vous paraît trop attractif pour être honnête, c'est que ce ce n'est peut-être pas qu'une impression" External link

tv5 Tuesday, May 19, 2020 10:36:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

timesofmalta Tuesday, May 19, 2020 10:27:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

news-yahoo Tuesday, May 19, 2020 10:23:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

channelnewsasia Tuesday, May 19, 2020 9:35:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

ibtimes Tuesday, May 19, 2020 9:08:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

yahoo-au Tuesday, May 19, 2020 9:05:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

pulse Tuesday, May 19, 2020 8:52:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

afp-en Tuesday, May 19, 2020 8:33:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

illawarramercury Monday, May 18, 2020 10:45:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

dailyadvertiser Monday, May 18, 2020 10:01:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

bordermail Monday, May 18, 2020 9:54:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

maitlandmercury Monday, May 18, 2020 9:52:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

yahoo-au Monday, May 18, 2020 9:51:00 AM EAT

Delia Rickard said : "Once you have paid the initial deposit, the scammer will find new ways to ask for more money, and scammers are now using the COVID-19 pandemic to claim higher transportation costs to get across closed interstate borders or additional fees for 'coronavirus treatments'," External link

9news Monday, May 18, 2020 5:11:00 AM EAT

Delia Rickard said : "The safest option is to only buy or adopt a pet you can meet in person and if you cannot do that during the current lockdown restrictions, consider putting the search on hold," "Scam websites can look quite convincing, so try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is" External link

9news Monday, May 18, 2020 5:11:00 AM EAT

Delia Rickard said : “Once you have paid the initial deposit, the scammer will find new ways to ask for more money, and scammers are now using the COVID-19 pandemic to claim higher transportation costs to get across closed interstate borders or additional fees for ‘coronavirus treatments’,” “Unfortunately once you make the payments, the seller will cease all contact” External link

foreignaffairs-nz Monday, May 18, 2020 3:45:00 AM EAT

Delia Rickard said : “The safest option is to only buy or adopt a pet you can meet in person and if you cannot do that during the current lockdown restrictions, consider putting the search on hold,” “Scam websites can look quite convincing, so try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is” External link

foreignaffairs-nz Monday, May 18, 2020 3:45:00 AM EAT

Delia Rickard said : “Research the seller by running an internet search using the exact wording in the ad and do a reverse image search for pictures of the specific puppy, as you’re likely to be dealing with a scammer if you find matching images or text on multiple websites,” “If you are in doubt, seek advice from a reputable breeders association, vet or local pet shop” External link

foreignaffairs-nz Monday, May 18, 2020 3:45:00 AM EAT

Delia Rickard said : “If you think you have been scammed, contact your bank or financial institution as soon as possible,” External link

foreignaffairs-nz Monday, May 18, 2020 3:45:00 AM EAT

Delia Rickard said : “Vehicles with critical airbags should not be driven. Please contact your dealer to arrange for your vehicle to be towed to the place of repair free of charge so you do not have to drive it,” External link

yahoo-au Wednesday, May 13, 2020 8:38:00 AM EAT

Delia Rickard said : "Never give any information about your superannuation to someone who has contacted you. Don't let them try to pressure you to make a decision immediately, take your time and consider who you might be dealing with," "Be wary of callers who claim to be from a government authority asking about your super. Hang up and call the organisation directly by doing an independent search for their contact details" External link

9news Thursday, May 7, 2020 12:55:00 AM EAT

Delia Rickard said : “Drivers should check online or with their dealer or manufacturer whether their vehicles are subject to this or the voluntary recall of Takata NADI airbags , and never ignore a notice of recall from your car’s manufacturer,” External link

foreignaffairs-nz Tuesday, May 5, 2020 3:23:00 AM EAT

Delia Rickard said : “Vehicles with critical airbags should not be driven. Please contact your dealer to arrange for your vehicle to be towed to the place of repair free of charge so you do not have to drive it,” External link

foreignaffairs-nz Tuesday, May 5, 2020 3:23:00 AM EAT

Delia Rickard said : “We understand dealerships are still operating and are offering the services outlined in the compulsory and voluntary recall notices. Both the ACCC and the Department of Infrastructure, Transport, Regional Development and Communications will be closely monitoring any changes to these arrangements,” External link

foreignaffairs-nz Tuesday, May 5, 2020 3:23:00 AM EAT

Delia Rickard said : "Scammers are impersonating official organisations such as the World Health Organisation and the Department of Health or legitimate businesses such as travel agents and telecommunications companies," External link

9news Wednesday, April 8, 2020 10:47:00 AM EAT

Delia Rickard said : “Never follow a hyperlink to reach the myGov website. Instead, you should always type the full name of the website into your browser yourself,” External link

watoday Monday, April 6, 2020 11:45:00 AM EAT

Delia Rickard said : “Never follow a hyperlink to reach the myGov website. Instead, you should always type the full name of the website into your browser yourself,” External link

theage Monday, April 6, 2020 11:43:00 AM EAT

Delia Rickard said : “Never follow a hyperlink to reach the myGov website. Instead, you should always type the full name of the website into your browser yourself,” External link

smh Monday, April 6, 2020 11:10:00 AM EAT

Delia Rickard said : "Scammers are cold-calling people claiming to be from organisations that can help you get early access to your super," External link

9news Monday, April 6, 2020 8:43:00 AM EAT

Delia Rickard said : "While older people are more commonly affected by superannuation scams, the new early-access scheme means a range of age groups are now experiencing these scams," "We also have reports of scammers offering to check if a person's super account is eligible for various benefits or claiming the new scheme will lock people out of their accounts" External link

9news Monday, April 6, 2020 8:43:00 AM EAT

Delia Rickard said : "Never give any information about your superannuation to someone who has contacted you. Don't let them try to pressure you to make a decision immediately, take your time and consider who you might be dealing with," "Be wary of callers who claim to be from a government authority asking about your super. Hang up and call the organisation directly by doing an independent search for their contact details" External link

9news Monday, April 6, 2020 8:43:00 AM EAT

Delia Rickard said : “Never follow a hyperlink to reach the myGov website. Instead, you should always type the full name of the website into your browser yourself,” External link

foreignaffairs-nz Monday, April 6, 2020 3:33:00 AM EAT

Delia Rickard said : “While older people are more commonly affected by superannuation scams, the new early-access scheme means a range of age groups are now experiencing these scams,” “We also have reports of scammers offering to check if a person’s super account is eligible for various benefits or claiming the new scheme will lock people out of their accounts” External link

foreignaffairs-nz Monday, April 6, 2020 3:33:00 AM EAT

Delia Rickard said : “Be wary of callers who claim to be from a government authority asking about your super. Hang up and call the organisation directly by doing an independent search for their contact details,” External link

foreignaffairs-nz Monday, April 6, 2020 3:33:00 AM EAT

Delia Rickard said : "They're such fun. It is great for mindfulness, and you just sit there as a family and work together," External link

brisbanetimes Tuesday, March 31, 2020 11:16:00 AM EAT

Delia Rickard said : "They're such fun. It is great for mindfulness, and you just sit there as a family and work together," External link

smh Tuesday, March 31, 2020 11:14:00 AM EAT

Delia Rickard said : "They're such fun. It is great for mindfulness, and you just sit there as a family and work together," External link

theage Tuesday, March 31, 2020 11:02:00 AM EAT

Delia Rickard said : "They're such fun. It is great for mindfulness, and you just sit there as a family and work together," External link

watoday Tuesday, March 31, 2020 10:37:00 AM EAT

Delia Rickard said : "If you're ever called by someone making threats about arrest or deportation, it is a scam," External link

9news Thursday, March 26, 2020 1:29:00 AM EAT

Delia Rickard said : “The ACCC has investigated the safety issues with button batteries and considered the regulatory options available. We are proposing new mandatory standards to improve button battery safety,” External link

foreignaffairs-nz Thursday, March 19, 2020 2:37:00 AM EAT

Delia Rickard said : “We believe such safety measures would significantly reduce the risk of children gaining access to and ingesting button batteries,” External link

foreignaffairs-nz Thursday, March 19, 2020 2:37:00 AM EAT

Delia Rickard said : “The Takata compulsory recall has been the biggest recall in Australian history. We are now in the final stages of the recall, and will be working with manufacturers as well as other stakeholders to ensure they get these potentially deadly airbags off the road,” External link

foreignaffairs-nz Thursday, March 19, 2020 2:37:00 AM EAT

Delia Rickard said : "Almost half of the losses to people under 25 occurred through bank transfer but you should also be wary of sellers asking for payment through unusual payment methods such as gift cards or bitcoin," External link

9news Tuesday, March 10, 2020 5:03:00 AM EAT

Delia Rickard said : "By targeting children, scammers could obtain personal and banking information from the individual's parents," External link

9news Tuesday, March 10, 2020 5:03:00 AM EAT

Delia Rickard said : “Almost half of the losses to people under 25 occurred through bank transfer but you should also be wary of sellers asking for payment through unusual payment methods such as gift cards or bitcoin,” External link

aap-au Tuesday, March 10, 2020 3:57:00 AM EAT

Delia Rickard said : “By targeting children, scammers could obtain personal and banking information from the individual’s parents,” External link

aap-au Tuesday, March 10, 2020 3:57:00 AM EAT

Delia Rickard said : "Almost half of the losses to people under 25 occurred through bank transfer but you should also be wary of sellers asking for payment through unusual payment methods such as gift cards or bitcoin," External link

yahoo-au Tuesday, March 10, 2020 3:55:00 AM EAT

Delia Rickard said : "By targeting children, scammers could obtain personal and banking information from the individual's parents," External link

yahoo-au Tuesday, March 10, 2020 3:55:00 AM EAT

Delia Rickard said : “Many people may not be aware their policies may have exclusions and don’t realise they would not be covered at all for treatment,” External link

aap-au Tuesday, March 3, 2020 11:29:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

9news Monday, March 2, 2020 6:46:00 PM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

illawarramercury Monday, March 2, 2020 6:02:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

dailyadvertiser Monday, March 2, 2020 5:06:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

bordermail Monday, March 2, 2020 5:04:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

9news Monday, March 2, 2020 4:55:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

yahoo-au Monday, March 2, 2020 4:53:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

maitlandmercury Monday, March 2, 2020 4:45:00 AM EAT

Delia Rickard said : “Insurers need to make sure these changes are communicated clearly, prominently and in a timely manner, to avoid misleading consumers,” External link

foreignaffairs-nz Monday, March 2, 2020 3:08:00 AM EAT

Delia Rickard said : “Several health insurers offer rewards schemes for their members, some of which include the use of tracking apps to record physical activity. Such information may in some cases be combined with other external data sources to profile consumers for targeted marketing,” “While Australian consumers can benefit from these programs, we are concerned that few consumers may be fully informed or fully understand the scope of data collected when they sign up for, or use, such services” External link

foreignaffairs-nz Monday, March 2, 2020 3:08:00 AM EAT

Delia Rickard said : "Mercedes-Benz failed to comply with its obligations to initiate recalls under the Takata compulsory recall, potentially putting the lives of drivers and passengers at risk, and failed to inform anyone of the delay," External link

qt Tuesday, February 25, 2020 11:32:00 PM EAT

Delia Rickard said : “We are pleased that Mercedes-Benz is addressing our concerns and assisting drivers who cannot drive their affected cars by offering them hire cars,” External link

foreignaffairs-nz Tuesday, February 25, 2020 3:05:00 AM EAT

Delia Rickard said : "To my mind, this will save people huge losses and it's well worth considering," External link

abc-au Monday, February 24, 2020 6:49:00 AM EAT

Delia Rickard said : "To my mind, this will save people huge losses and it's well worth considering," External link

abc-au Monday, February 17, 2020 9:50:00 AM EAT

Delia Rickard said : "To my mind, this will save people huge losses and it's well worth considering," External link

abc-au Monday, February 17, 2020 9:03:00 AM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

smh Sunday, February 9, 2020 5:54:00 AM EAT

Delia Rickard said : "We have lots and lots of scams on Facebook and Instagram and we see it on Skype, Twitter, Viber, LinkedIn, eBay and TikTok," "Wherever you are online you are vulnerable to romance scammers" External link

qt Sunday, February 9, 2020 4:49:00 AM EAT

Delia Rickard said : “Romance scams are particularly devastating because not only are there financial losses, but there is also an emotional toll for the victim, which can have lasting psychological impacts on people,” External link

foreignaffairs-nz Sunday, February 9, 2020 1:31:00 AM EAT

Delia Rickard said : “If you’re interacting with someone online, it’s important to be alert and consider the possibility that the approach may be a scam,” “Don’t give out personal information, including your financial details, to anybody you haven’t met in person, no matter who they say they are, and don’t share intimate photos or use webcams in an intimate setting” External link

foreignaffairs-nz Sunday, February 9, 2020 1:31:00 AM EAT

Delia Rickard said : “If you become concerned by the conversation, such as if the person is asking for ‘favours’ or money, cease communication,” External link

foreignaffairs-nz Sunday, February 9, 2020 1:31:00 AM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

theage Saturday, February 8, 2020 4:39:00 PM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

brisbanetimes Saturday, February 8, 2020 4:27:00 PM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

watoday Saturday, February 8, 2020 4:23:00 PM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

smh Saturday, February 8, 2020 4:07:00 PM EAT

Delia Rickard said ( about Consumer Goods ) : “We allege that by advertising these vehicles for sale, Grays made false or misleading representations to consumers that the vehicles were of saleable quality, when that was not the case because they were under active recall,” “These penalties are a reminder that it is in breach of the Australian Consumer Law to sell or advertise for sale vehicles with defective Takata airbags that are under active recall” External link

foreignaffairs-nz Friday, January 31, 2020 4:50:00 AM EAT

Delia Rickard said : "Some of the most commonly reported products that scammers are attempting to sell this year are shoes, smartphones and tickets to events, with losses from these items so far exceeding half a million dollars," "We encourage everyone to do their research before making an online purchase and if purchasing expensive goods, not to make payment until they have inspected the product" External link

9news Wednesday, December 18, 2019 8:22:00 AM EAT

Delia Rickard said : "Reported losses have tripled over the last three years and it is concerning that losses from this year are already so high," External link

9news Wednesday, December 18, 2019 8:22:00 AM EAT

Delia Rickard said : "These alleged false or misleading claims presented Oscar Wylee as engaged in significant charitable activity, and exploited consumers’ desire to support charitable causes," "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia" External link

brisbanetimes Friday, December 13, 2019 4:06:00 AM EAT

Delia Rickard said : "These alleged false or misleading claims presented Oscar Wylee as engaged in significant charitable activity, and exploited consumers’ desire to support charitable causes," "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia" External link

smh Friday, December 13, 2019 4:06:00 AM EAT

Delia Rickard said : "These alleged false or misleading claims presented Oscar Wylee as engaged in significant charitable activity, and exploited consumers’ desire to support charitable causes," "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia" External link

watoday Friday, December 13, 2019 3:49:00 AM EAT

Delia Rickard said : "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia," "Businesses must ensure that if they make claims about their charitable donations, affiliations or partnerships, they are true and can be substantiated" External link

abc-au Friday, December 13, 2019 3:40:00 AM EAT

Delia Rickard said : “Businesses must ensure that if they make claims about their charitable donations, affiliations or partnerships, they are true and can be substantiated,” External link

foreignaffairs-nz Friday, December 13, 2019 3:28:00 AM EAT

Delia Rickard said : "These alleged false or misleading claims presented Oscar Wylee as engaged in significant charitable activity, and exploited consumers’ desire to support charitable causes," "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia" External link

theage Friday, December 13, 2019 3:24:00 AM EAT

Delia Rickard said : “Online platforms can provide a useful service by linking consumers with service providers, but platform operators must ensure the information they provide is not misleading,” External link

foreignaffairs-nz Wednesday, December 11, 2019 3:32:00 AM EAT

Delia Rickard said : "That's a common thing used in identify theft, when they need to establish your identity through rates and bills. They all go to show you live where you say to do," External link

abc-au Tuesday, December 10, 2019 9:24:00 PM EAT

Delia Rickard said : “We allege that Superfone’s telemarketers repeatedly told consumers they could not terminate the contract without penalty, and failed to inform consumers about their cooling-off rights, when these rights are enshrined in the Australian Consumer Law,” External link

foreignaffairs-nz Tuesday, December 10, 2019 7:52:00 AM EAT

Delia Rickard said : “Under the Australian Consumer Law, businesses must ensure that qualifications or restrictions on any deal or promotion are made clear to consumers,” “This means they must be prominent and not hidden in the fine print” External link

foreignaffairs-nz Monday, December 2, 2019 2:58:00 AM EAT

Delia Rickard said : “Warning signs for online shopping scams include extremely low prices and requests to pay through direct bank transfer or cryptocurrency,” External link

theage Friday, November 29, 2019 9:05:00 AM EAT

Delia Rickard said : “Many people enjoy the convenience of online shopping but it is important to remember that there can be risks involved,” External link

theage Friday, November 29, 2019 9:05:00 AM EAT

Delia Rickard said : “Warning signs for online shopping scams include extremely low prices and requests to pay through direct bank transfer or cryptocurrency,” External link

brisbanetimes Friday, November 29, 2019 9:01:00 AM EAT

Delia Rickard said : “Many people enjoy the convenience of online shopping but it is important to remember that there can be risks involved,” External link

brisbanetimes Friday, November 29, 2019 9:01:00 AM EAT

Delia Rickard said : “Warning signs for online shopping scams include extremely low prices and requests to pay through direct bank transfer or cryptocurrency,” External link

smh Friday, November 29, 2019 9:00:00 AM EAT

Delia Rickard said : “Many people enjoy the convenience of online shopping but it is important to remember that there can be risks involved,” External link

smh Friday, November 29, 2019 9:00:00 AM EAT

Delia Rickard said : “Warning signs for online shopping scams include extremely low prices and requests to pay through direct bank transfer or cryptocurrency,” External link

watoday Friday, November 29, 2019 8:49:00 AM EAT

Delia Rickard said : “Many people enjoy the convenience of online shopping but it is important to remember that there can be risks involved,” External link

watoday Friday, November 29, 2019 8:49:00 AM EAT

Delia Rickard said : "Scammers often try to take advantage of people doing their Christmas shopping including in the upcoming Black Friday and Cyber Monday sales," "Reported losses have tripled over the last three years and it is concerning that losses from this year are already so high" External link

abc-au Thursday, November 28, 2019 7:34:00 AM EAT

Delia Rickard said : "scammers often try to take advantage of people doing their Christmas shopping, including in the upcoming Black Friday and Cyber Monday sales" External link

brisbanetimes Thursday, November 28, 2019 4:12:00 AM EAT

Delia Rickard said : "scammers often try to take advantage of people doing their Christmas shopping, including in the upcoming Black Friday and Cyber Monday sales" External link

smh Thursday, November 28, 2019 4:09:00 AM EAT

Delia Rickard said : "scammers often try to take advantage of people doing their Christmas shopping, including in the upcoming Black Friday and Cyber Monday sales" External link

theage Thursday, November 28, 2019 3:50:00 AM EAT

Delia Rickard said : "scammers often try to take advantage of people doing their Christmas shopping, including in the upcoming Black Friday and Cyber Monday sales" External link

watoday Thursday, November 28, 2019 3:36:00 AM EAT

Delia Rickard said : "Warning signs for online shopping scams include extremely low advertised prices and requests to pay through direct bank transfer or cryptocurrency," External link

9news Tuesday, November 26, 2019 5:18:00 AM EAT

Delia Rickard said : "Scammers often try to take advantage of people doing their Christmas shopping including in the upcoming Black Friday and Cyber Monday sales," "Reported losses have tripled over the last three years, and it is concerning that losses from this year are already so high" External link

qt Tuesday, November 26, 2019 3:22:00 AM EAT

Delia Rickard said : “The new Banking Code will address a significant source of harm to farmers experiencing drought,” External link

foreignaffairs-nz Thursday, November 21, 2019 3:23:00 AM EAT

Delia Rickard said ( about Commission ) : “Our new conditions aim to address concerns that the ABA’s original proposed Banking Code needed to be stronger,” “We had concerns that the original proposed code did not fully reflect the spirit of the Hayne Royal Commission’s recommendations about basic accounts. For example, low income customers could have been charged interest rates of up to 20 per cent on overdrawn amounts despite not having agreed to take on an overdraft facility” External link

foreignaffairs-nz Thursday, November 21, 2019 3:23:00 AM EAT

Delia Rickard said ( about Commission ) : “The ACCC wants to see improved outcomes for low-income customers and farmers, and we also want the new Banking Code to deliver public benefits and address the Hayne Royal Commission’s recommendations,” External link

foreignaffairs-nz Thursday, November 21, 2019 3:23:00 AM EAT

Delia Rickard said : "Because of the critical level of risk, the ACCC urges people to stop driving their vehicle immediately and to contact BMW to arrange to have their vehicle inspected as soon as possible," "BMW will arrange to tow your vehicle to repair facilities for inspection, or send a mobile technician out to your premises or vehicle's location to inspect the vehicle" External link

qt Thursday, November 7, 2019 3:41:00 PM EAT

Delia Rickard said : "You can organise to have your car either towed away or to have someone come and inspect it, to see whether or not you have one of the affected cars," External link

abc-au Thursday, November 7, 2019 10:10:00 AM EAT

Delia Rickard said : "In July alone, the Chinese-speaking community lost over three quarters of a million dollars," "We've seen several individuals lose tens of thousands of dollars" External link

qt Monday, October 7, 2019 1:25:00 AM EAT

Delia Rickard said : “This recall is a rolling recall, which means that more vehicles can be added to the critical category at any time, and we’re urging consumers not to ignore recall messages from manufacturers to get their airbag replaced,” External link

yahoo-au Friday, October 4, 2019 9:11:00 AM EAT

Delia Rickard said : "We encourage all drivers to check if their vehicle is affected, even if they have checked before, and to act immediately to have their airbag replaced," External link

qt Friday, October 4, 2019 9:06:00 AM EAT

Delia Rickard said : "Drivers may be entitled to a loan vehicle while the airbag is replaced. Cars with airbags listed as 'critical’ should not be driven," External link

smh Friday, October 4, 2019 9:02:00 AM EAT

Delia Rickard said : "Drivers may be entitled to a loan vehicle while the airbag is replaced. Cars with airbags listed as 'critical’ should not be driven," External link

watoday Friday, October 4, 2019 8:57:00 AM EAT

Delia Rickard said : "Drivers may be entitled to a loan vehicle while the airbag is replaced. Cars with airbags listed as 'critical’ should not be driven," External link

theage Friday, October 4, 2019 7:47:00 AM EAT

Delia Rickard said : "Drivers may be entitled to a loan vehicle while the airbag is replaced. Cars with airbags listed as 'critical’ should not be driven," External link

brisbanetimes Friday, October 4, 2019 7:32:00 AM EAT

Delia Rickard said : "We encourage all drivers to check if their vehicle is affected, even if they have checked before, and to act immediately to have their airbag replaced," External link

abc-au Friday, October 4, 2019 7:10:00 AM EAT

Delia Rickard said : "Cars with airbags listed as 'critical' should not be driven. Classification as 'critical' means manufacturers have assessed these airbags as being particularly unsafe," "A Takata airbag misdeployment can result in death or serious injury, even in a minor collision" External link

9news Friday, October 4, 2019 5:41:00 AM EAT

Delia Rickard said : "Under this urgent recall, drivers are entitled to have their vehicles towed to the dealership by the manufacturer and have the airbag replaced for free. Drivers may be entitled to a loan vehicle while the airbag is replaced," "We encourage all drivers to check if their vehicle is affected, even if they have checked before, and to act immediately to have their airbag replaced" External link

9news Friday, October 4, 2019 5:41:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

illawarramercury Friday, September 27, 2019 7:49:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

dailyadvertiser Friday, September 27, 2019 6:27:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

bordermail Friday, September 27, 2019 5:45:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

maitlandmercury Friday, September 27, 2019 5:12:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

yahoo-au Friday, September 27, 2019 5:06:00 AM EAT

Delia Rickard said : "If you're ever called by someone making threats about arrest or deportation, it is a scam," External link

smh Monday, September 16, 2019 5:11:00 AM EAT

Delia Rickard said : "If you're ever called by someone making threats about arrest or deportation, it is a scam," External link

brisbanetimes Monday, September 16, 2019 5:08:00 AM EAT

Delia Rickard said : "If you're ever called by someone making threats about arrest or deportation, it is a scam," External link

theage Monday, September 16, 2019 4:53:00 AM EAT

Delia Rickard added : "These extraordinary losses show that scammers are causing significant financial and emotional harm to many Australians," "Scammers are adapting old scams to new technology, seeking payment through unusual methods and automating scam calls to increase their reach to potential victims" External link

9news Thursday, August 15, 2019 5:52:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

illawarramercury Monday, August 12, 2019 9:26:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

dailyadvertiser Monday, August 12, 2019 9:01:00 AM EAT

Delia Rickard said : “People need to update their idea of what a scam is so that we are less vulnerable. Scammers are professional businesses dedicated to ripping us off,” “They have call centres with convincing scripts, staff training programs, and corporate performance indicators their ‘employees’ need to meet” External link

yahoo-au Monday, August 12, 2019 8:58:00 AM EAT

Delia Rickard said : “People need to update their idea of what a scam is so that we are less vulnerable. Scammers are professional businesses dedicated to ripping us off,” “They have call centres with convincing scripts, staff training programs, and corporate performance indicators their ‘employees’ need to meet” External link

yahoo-au Monday, August 12, 2019 8:58:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

maitlandmercury Monday, August 12, 2019 8:36:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

bordermail Monday, August 12, 2019 8:13:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

yahoo-au Monday, August 12, 2019 7:58:00 AM EAT

Delia Rickard added : "These extraordinary losses show that scammers are causing significant financial and emotional harm to many Australians," "Scammers are adapting old scams to new technology, seeking payment through unusual methods and automating scam calls to increase their reach to potential victims" External link

dailyadvertiser Thursday, August 8, 2019 3:22:00 AM EAT

Delia Rickard added : "These extraordinary losses show that scammers are causing significant financial and emotional harm to many Australians," "Scammers are adapting old scams to new technology, seeking payment through unusual methods and automating scam calls to increase their reach to potential victims" External link

yahoo-au Thursday, August 8, 2019 3:04:00 AM EAT

Delia Rickard said : "One of the ACCC's Product Safety Priorities for 2019 is to help prevent injuries and deaths to infants caused by unsafe sleeping products," "The ACCC urges parents and caregivers to follow expert advice about safe sleep practices - both night and day, place babies to sleep on their backs on a firm, flat surface without pillows, bumpers or other items in the sleep environment and with bedding tucked in securely or alternatively place baby in a safe baby sleeping bag" External link

illawarramercury Sunday, July 14, 2019 1:54:00 AM EAT

Delia Rickard said : "One of the ACCC's Product Safety Priorities for 2019 is to help prevent injuries and deaths to infants caused by unsafe sleeping products," "The ACCC urges parents and caregivers to follow expert advice about safe sleep practices - both night and day, place babies to sleep on their backs on a firm, flat surface without pillows, bumpers or other items in the sleep environment and with bedding tucked in securely or alternatively place baby in a safe baby sleeping bag" External link

maitlandmercury Sunday, July 14, 2019 1:36:00 AM EAT

Delia Rickard said : "One of the ACCC's Product Safety Priorities for 2019 is to help prevent injuries and deaths to infants caused by unsafe sleeping products," "The ACCC urges parents and caregivers to follow expert advice about safe sleep practices - both night and day, place babies to sleep on their backs on a firm, flat surface without pillows, bumpers or other items in the sleep environment and with bedding tucked in securely or alternatively place baby in a safe baby sleeping bag" External link

dailyadvertiser Sunday, July 14, 2019 1:33:00 AM EAT

Delia Rickard said : "One of the ACCC's Product Safety Priorities for 2019 is to help prevent injuries and deaths to infants caused by unsafe sleeping products," "The ACCC urges parents and caregivers to follow expert advice about safe sleep practices - both night and day, place babies to sleep on their backs on a firm, flat surface without pillows, bumpers or other items in the sleep environment and with bedding tucked in securely or alternatively place baby in a safe baby sleeping bag" External link

bordermail Sunday, July 14, 2019 1:18:00 AM EAT

Delia Rickard said : "We believe that local consumers generally don't travel beyond the Newcastle/Hunter Valley region to buy new cars, and it is difficult to find out the final price for a car without visiting a dealership," External link

yahoo-au Monday, June 24, 2019 5:59:00 AM EAT

Delia Rickard added : "Scammers are increasingly using trusted brands like 'NBN' to trick unsuspecting consumers into parting with their money or personal information," External link

zdnet Monday, June 17, 2019 4:49:00 AM EAT

Delia Rickard said : “I think social media and apps have really helped scammers target older people. With social media you can lurk and stalk if people don’t have good privacy settings,” External link

heraldsun Monday, May 6, 2019 5:46:00 AM EAT

Delia Rickard said : “I think social media and apps have really helped scammers target older people. With social media you can lurk and stalk if people don’t have good privacy settings,” External link

dailytelegraph Monday, May 6, 2019 5:16:00 AM EAT

Delia Rickard said : "We encourage consumers to visit Is My Airbag Safe to check if their vehicle is affected," External link

dailyadvertiser Thursday, May 2, 2019 7:17:00 PM EAT

Delia Rickard said : "Scammers are adapting old scams to new technology, seeking payment through unusual methods, and automating scam calls to increase their reach to potential victims," External link

zdnet Monday, April 29, 2019 9:39:00 AM EAT

Delia Rickard said : “Remote access scams have been around for a long time, traditionally you get a call telling you there is a problem with your computer,” “The person usually says they are from Microsoft or Telstra and they ask for a fee to fix the problem, they will convince you they are helping track down the scammer” External link

dailytelegraph Monday, April 29, 2019 9:21:00 AM EAT

Delia Rickard said : “Remote access scams have been around for a long time, traditionally you get a call telling you there is a problem with your computer,” “The person usually says they are from Microsoft or Telstra and they ask for a fee to fix the problem, they will convince you they are helping track down the scammer” External link

heraldsun Monday, April 29, 2019 9:08:00 AM EAT

Delia Rickard said : "They're organised crime, they're very big business and they're very tech savvy" External link

smh Sunday, April 28, 2019 2:55:00 PM EAT

Delia Rickard said : "They [the scammers] really are everywhere, and you can't be too careful with your personal information. Every time you are asked for money, you really need to check that you are dealing with the right person," External link

smh Sunday, April 28, 2019 2:55:00 PM EAT

Delia Rickard said : “Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” External link

smh Sunday, April 28, 2019 2:55:00 PM EAT

Delia Rickard said : "They're organised crime, they're very big business and they're very tech savvy" External link

watoday Sunday, April 28, 2019 2:41:00 PM EAT

Delia Rickard said : "They [the scammers] really are everywhere, and you can't be too careful with your personal information. Every time you are asked for money, you really need to check that you are dealing with the right person," External link

watoday Sunday, April 28, 2019 2:41:00 PM EAT

Delia Rickard said : “Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” External link

watoday Sunday, April 28, 2019 2:41:00 PM EAT

Delia Rickard said : "They're organised crime, they're very big business and they're very tech savvy" External link

theage Sunday, April 28, 2019 2:37:00 PM EAT

Delia Rickard said : "They [the scammers] really are everywhere, and you can't be too careful with your personal information. Every time you are asked for money, you really need to check that you are dealing with the right person," External link

theage Sunday, April 28, 2019 2:37:00 PM EAT

Delia Rickard said : “Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” External link

theage Sunday, April 28, 2019 2:37:00 PM EAT

Delia Rickard said : "They're organised crime, they're very big business and they're very tech savvy" External link

brisbanetimes Sunday, April 28, 2019 2:33:00 PM EAT

Delia Rickard said : "They [the scammers] really are everywhere, and you can't be too careful with your personal information. Every time you are asked for money, you really need to check that you are dealing with the right person," External link

brisbanetimes Sunday, April 28, 2019 2:33:00 PM EAT

Delia Rickard said : “Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” External link

brisbanetimes Sunday, April 28, 2019 2:33:00 PM EAT

Delia Rickard said : “Be careful if someone you don’t know makes contact on social media and presents themselves as a ‘too good to be true’ catch. It’s likely they’ve done some research on you beforehand to find out things about you to create an instant bond,” External link

9news Thursday, April 4, 2019 6:55:00 AM EAT

Delia Rickard said : "Finding potential new love is exhilarating but that can make it easy to miss the red flags that point to you falling for a scammer," External link

qt Thursday, February 14, 2019 7:19:00 AM EAT

Delia Rickard said : “Be careful if someone you don’t know makes contact on social media and presents themselves as a ‘too good to be true’ catch. It’s likely they’ve done some research on you beforehand to find out things about you to create an instant bond,” External link

9news Wednesday, February 13, 2019 4:11:00 AM EAT

Delia Rickard says : "Despite good progress, motorists and car manufacturers shouldn't become complacent," "If you receive a letter or call from your car's manufacturer, don't delay or ignore it" External link

qt Tuesday, February 5, 2019 7:49:00 AM EAT

Delia Rickard said : "If you hear these tales from a 'seller', stop all communication with them. The puppy, sadly, isn't real and if you make those payments, you'll lose your money," External link

qt Saturday, January 12, 2019 7:43:00 AM EAT

Delia Rickard said : "In real terms, the stamp duty revenue collected from home, contents and strata insurance in northern Australia has increased from $22 million per year in 2007–08 to $79 million in 2017–18," "GST revenue has increased from $25 million to $78 million over the same period" External link

abc-au Wednesday, December 19, 2018 2:39:00 AM EAT

Delia Rickard said : "This is the second time the ACCC has taken action against MSY entities. The court imposed penalties in 2011 for misleading consumer warranty representations," External link

smh Friday, October 27, 2017 7:15:00 AM EAT

Delia Rickard said : “Scammers create very believable profiles, including stealing the identities of real, trusted people. If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

taipeitimes Tuesday, February 14, 2017 1:45:00 AM EAT

Delia Rickard said : “If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

scmp Tuesday, February 14, 2017 1:19:00 AM EAT

Delia Rickard said : “Scammers create very believable profiles, including stealing the identities of real, trusted people. "If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

enca Monday, February 13, 2017 8:54:00 PM EAT

Delia Rickard said : “Scammers create very believable profiles, including stealing the identities of real, trusted people. "If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

WortLuxembourg-en Monday, February 13, 2017 7:44:00 PM EAT

Delia Rickard dit : "Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte" External link

romandie Monday, February 13, 2017 5:17:00 PM EAT

Delia Rickard ajoute : "Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide" External link

romandie Monday, February 13, 2017 5:17:00 PM EAT

Delia Rickard dit : "Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte" External link

romandie Monday, February 13, 2017 5:17:00 PM EAT

Delia Rickard ajoute : "Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide" External link

romandie Monday, February 13, 2017 5:17:00 PM EAT

Delia Rickard dit : «Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte» External link

tdg Monday, February 13, 2017 4:36:00 PM EAT

Delia Rickard ajoute : «Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide» External link

tdg Monday, February 13, 2017 4:36:00 PM EAT

Delia Rickard dit : «Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte» External link

24heures Monday, February 13, 2017 4:23:00 PM EAT

Delia Rickard ajoute : «Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide» External link

24heures Monday, February 13, 2017 4:23:00 PM EAT

Delia Rickard said : “If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

thejournal Monday, February 13, 2017 3:07:00 PM EAT

Delia Rickard said : “If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

todayonline Monday, February 13, 2017 2:48:00 PM EAT

Delia Rickard dit : "Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte" External link

afp-fr Monday, February 13, 2017 1:37:00 PM EAT

Delia Rickard ajoute : "Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide" External link

afp-fr Monday, February 13, 2017 1:37:00 PM EAT

Delia Rickard dit : «Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte» External link

tdg Monday, February 13, 2017 1:14:00 PM EAT

Delia Rickard ajoute : «Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de véritables personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide» External link

tdg Monday, February 13, 2017 1:14:00 PM EAT

Delia Rickard dit : «Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte» External link

24heures Monday, February 13, 2017 1:04:00 PM EAT

Delia Rickard ajoute : «Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de véritables personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide» External link

24heures Monday, February 13, 2017 1:04:00 PM EAT

Delia Rickard dit : "Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte" External link

afp-fr Monday, February 13, 2017 10:44:00 AM EAT

Delia Rickard ajoute : "Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de véritables personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide" External link

afp-fr Monday, February 13, 2017 10:44:00 AM EAT

Delia Rickard said : "We are doing a lot of work with intermediaries such as the banks and Facebook, to try to have them play a greater role in stopping scammers," "Some banks, and Western Union, are getting good at identifying when someone may be sending money to a scammer, by contacting them and trying to convince them not to" External link

smh Sunday, February 12, 2017 4:51:00 PM EAT

Delia Rickard said : "We are doing a lot of work with intermediaries such as the banks and Facebook, to try to have them play a greater role in stopping scammers," "Some banks, and Western Union, are getting good at identifying when someone may be sending money to a scammer, by contacting them and trying to convince them not to" External link

brisbanetimes Sunday, February 12, 2017 2:16:00 PM EAT

Delia Rickard said : "They send people out to get literally thousands of dollars of iTunes gift cards," External link

news_com_au Tuesday, January 3, 2017 2:07:00 AM EAT

Delia Rickard said : "The bottom line is, no matter how fabulous the person seems, how wonderful, if you don't know them in real life, never ever send money to someone you've met online and never share intimate photos and videos with people online," External link

9news Tuesday, January 3, 2017 1:32:00 AM EAT

Delia Rickard said : "They send people out to get literally thousands of dollars of iTunes gift cards," External link

9news Tuesday, January 3, 2017 1:32:00 AM EAT

Delia Rickard said : "To unlock your computer, scammers demand payment in the form of bitcoins (a form of online currency) or wire transfer," "Even if you pay the fee, there is no guarantee that you will be able to access your computer again" External link

smh Monday, December 12, 2016 5:16:00 AM EAT

Delia Rickard said : "Australia Post will never call you out of the blue to request payment or send you an email asking you to click on an attachment," "If you receive an email about an undeliverable package, don't open any attachments or download files, delete it straight away" External link

smh Monday, December 12, 2016 5:16:00 AM EAT

Delia Rickard said : "To unlock your computer, scammers demand payment in the form of bitcoins (a form of online currency) or wire transfer," "Even if you pay the fee, there is no guarantee that you will be able to access your computer again" External link

brisbanetimes Monday, December 12, 2016 5:12:00 AM EAT

Delia Rickard said : "Australia Post will never call you out of the blue to request payment or send you an email asking you to click on an attachment," "If you receive an email about an undeliverable package, don't open any attachments or download files, delete it straight away" External link

brisbanetimes Monday, December 12, 2016 5:12:00 AM EAT

Delia Rickard said : "When you go to book a break, scammers direct you away from the site and ask you to pay them directly using money orders or wire transfer services such as Western Union and MoneyGram," External link

brisbanetimes Monday, December 5, 2016 6:52:00 AM EAT

Delia Rickard said : "When you go to book a break, scammers direct you away from the site and ask you to pay them directly using money orders or wire transfer services such as Western Union and MoneyGram," External link

smh Monday, December 5, 2016 6:46:00 AM EAT

Delia Rickard said : "The ACCC will continue to work with insurers to improve compliance with the ACL (consumer law), particularly around how insurers communicate benefit changes to their customers," "We will also take enforcement action where it is needed" External link

smh Monday, November 7, 2016 10:24:00 AM EAT

Delia Rickard said : "The ACCC will continue to work with insurers to improve compliance with the ACL (consumer law), particularly around how insurers communicate benefit changes to their customers," "We will also take enforcement action where it is needed" External link

brisbanetimes Saturday, November 5, 2016 11:59:00 AM EAT

Delia Rickard said : "They demand payment through wire transfers or iTunes gift cards. ...That is a substantial amount of money, particularly if you have just arrived in Australia," "I understand they call constantly, they are very harassing and very unpleasant to be on the phone with" External link

brisbanetimes Tuesday, October 4, 2016 6:20:00 AM EAT

Delia Rickard said : "They demand payment through wire transfers or iTunes gift cards. ...That is a substantial amount of money, particularly if you have just arrived in Australia," "I understand they call constantly, they are very harassing and very unpleasant to be on the phone with" External link

smh Tuesday, October 4, 2016 5:41:00 AM EAT

Delia Rickard said : "Recently, these scams have been going one step further, threatening the arrest of loved ones, or claiming they have already been arrested or detained," "If in doubt, don't use any contact details provided by the caller, instead look up the government department or organisation yourself in the phone book or online and phone or email them" External link

smh Tuesday, October 4, 2016 4:18:00 AM EAT

Delia Rickard said : "We find them in car remotes, TV remotes, kitchen scales, greeting cards — they are everywhere," "And unfortunately, if they are swallowed by a child, particularly one under five, it can get lodged in their oesophagus, and the saliva interacts with it to burn a hole through their throat — in worst cases leading to death — but also all too often leading to serious injuries sometimes which last an entire life" External link

abc-au Monday, September 19, 2016 5:14:00 AM EAT

Delia Rickard said : "This industry code is fantastic because the people involved are all the big retailers," External link

brisbanetimes Sunday, September 18, 2016 6:29:00 PM EAT

Delia Rickard said : "It's the message it sends about safety. Just like cigarettes and knives on high counters. It is important we have messaging in stores that these are unsafe products," External link

brisbanetimes Sunday, September 18, 2016 6:29:00 PM EAT

Delia Rickard said : "This industry code is fantastic because the people involved are all the big retailers," External link

smh Sunday, September 18, 2016 5:35:00 PM EAT

Delia Rickard said : "It's the message it sends about safety. Just like cigarettes and knives on high counters. It is important we have messaging in stores that these are unsafe products," External link

smh Sunday, September 18, 2016 5:35:00 PM EAT

Delia Rickard said : "Tax scammers are particularly aggressive so many people feel pressured to pay quickly without questioning them," "The most threatening scammers even say that police are on their way to arrest you but can be stopped if you pay immediately" External link

smh Saturday, September 10, 2016 7:39:00 AM EAT

Delia Rickard said : "Tax scammers are particularly aggressive so many people feel pressured to pay quickly without questioning them," "The most threatening scammers even say that police are on their way to arrest you but can be stopped if you pay immediately" External link

brisbanetimes Saturday, September 10, 2016 7:21:00 AM EAT

Delia Rickard said : "The mandatory safety standard for children's nightwear exists to ensure that consumers have accurate information about flammability. In this case, one garment was so unsafe that it should not have been supplied in Australia at all," External link

brisbanetimes Tuesday, August 30, 2016 5:52:00 AM EAT

Delia Rickard said : "All retailers who sell products covered by an Australian mandatory safety standard must ensure they have compliance processes in place...failure to do so not only puts consumers at risk but, as these penalties demonstrate, is a breach of the Australian Consumer Law which can attract significant penalties," External link

brisbanetimes Tuesday, August 30, 2016 5:52:00 AM EAT

Delia Rickard said : "The mandatory safety standard for children's nightwear exists to ensure that consumers have accurate information about flammability. In this case, one garment was so unsafe that it should not have been supplied in Australia at all," External link

smh Tuesday, August 30, 2016 5:22:00 AM EAT

Delia Rickard said : "All retailers who sell products covered by an Australian mandatory safety standard must ensure they have compliance processes in place...failure to do so not only puts consumers at risk but, as these penalties demonstrate, is a breach of the Australian Consumer Law which can attract significant penalties," External link

smh Tuesday, August 30, 2016 5:22:00 AM EAT

Delia Rickard said : "Across the board, the ACCC has concern about suppliers seeking to keep prices down, outsourcing production to overseas countries often without adequate safety protocols in place," External link

xinhuanet_en Tuesday, August 2, 2016 12:06:00 PM EAT

Delia Rickard said : "They usually target older Australians that are home during the day who still have a landline," "It makes them more susceptible to scams" External link

brisbanetimes Tuesday, August 2, 2016 9:23:00 AM EAT

Delia Rickard said : "They usually target older Australians that are home during the day who still have a landline," "It makes them more susceptible to scams" External link

smh Tuesday, August 2, 2016 6:44:00 AM EAT



Key Titles and Phrases Count Lang Last Seen
chairwoman42.11%EN09/01/201701/09/2017
vice-présidente42.11%FR02/13/201713/02/2017
spokesperson5.26%EN11/24/201624/11/2016
consumer commission deputy chairwoman5.26%EN07/25/201625/07/2016
commissioner5.26%EN07/21/201621/07/2016
Names Lang Count
Delia RickardEN89.04%
Delia RickardFR10.96%


 
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Delia Rickard

Last updated on 2017-09-01T11:06+0300.

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Delia Rickard said : “We know that there are real reasons for more expensive insurance premiums in northern Australia,” External link

theepochtimes Friday, January 15, 2021 5:03:00 AM EAT

Delia Rickard said : “It is crucial that we help households hold onto their insurance, because becoming uninsured can result in much greater financial hardship in the future if homes or possessions are impacted by a severe event,” External link

theepochtimes Friday, January 15, 2021 5:03:00 AM EAT

Delia Rickard said : "However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain," External link

yahoo-au Monday, January 4, 2021 5:55:00 AM EAT

Delia Rickard said : "However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain," External link

maitlandmercury Monday, January 4, 2021 5:53:00 AM EAT

Delia Rickard said : "However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain," External link

bordermail Monday, January 4, 2021 5:46:00 AM EAT

Delia Rickard said : "However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain," External link

illawarramercury Monday, January 4, 2021 5:44:00 AM EAT

Delia Rickard said : “Our analysis has shown that, with the right actions, northern Australian insurance markets could work much better for consumers. We believe our wide-ranging recommendations would address many of the problems we have identified,” “Many of our recommendations, if adopted more broadly, could also benefit consumers and insurance markets across Australia” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “Direct subsidies can be used in a highly targeted way to relieve some of the acute financial pressures faced by households in specific areas, at a lower cost and more effectively than other measures,” “We do not believe that government insurers and reinsurance pools can lower premiums without the government subsidising the insurer in some way. These measures also can’t be targeted to those consumers most in need, and so are more costly. Further, they involve transferring significant risks from insurers and reinsurers to governments, who are not well placed to manage them” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “We continue to advocate that a portion of any stamp duty revenue should be devoted to improving affordability of insurance for low income consumers or to funding mitigation works,” “However, the best outcome for consumers would be for stamp duty to no longer be applied to home, contents and strata insurance, which are often considered essential products that some households struggle to obtain” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “The industry has no standard approach to assisting customers struggling to pay their premiums,” “It is crucial that we help households hold onto their insurance, because becoming uninsured can result in much greater financial hardship in the future if homes or possessions are impacted by a severe event” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “Importantly, we are calling on the insurance industry to commit to taking into account resilience measures when setting premiums,” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “We have heard first-hand how many residents of northern Australia are struggling to find suitable and affordable insurance in this market, and the considerable impact this is having on them and their communities,” “We believe the work of this inquiry and the implementation of our recommendations will make a difference for people living in northern Western Australia, northern Queensland and the Northern Territory, and contribute to the long-term prosperity and liveability of this important part of Australia” External link

foreignaffairs-nz Monday, January 4, 2021 2:56:00 AM EAT

Delia Rickard said : “Australia has become the first country in the world to have a button battery safety standard that applies across all consumer product categories,” “The standards will enable the ACCC to take strong action to ensure that businesses sell safe products. We encourage all businesses to transition to the new standards as quickly as possible” External link

foreignaffairs-nz Monday, December 21, 2020 6:01:00 AM EAT

Delia Rickard said : “The overall decline in the proportion of people with hospital policies in 2019-20 was possibly due in part to the economic slowdown associated with COVID-19. However, some have asserted that the pandemic also reminded Australians of the quality of Medicare and the Australian hospital system, leading them to question the value of continuing to pay for private health insurance,” “While it is difficult to determine the exact reason why there was a lower proportion of people with hospital cover in the year ending June 2020, there is little uncertainty about the continued downward trend, particularly among younger age groups” External link

foreignaffairs-nz Tuesday, December 8, 2020 7:21:00 AM EAT

Delia Rickard said : “All you need to do is type in the car’s number plate and state or territory of registration online at ismyairbagsafe.com.au . You can even check it for others. It takes less than a minute and could save a life,” External link

foreignaffairs-nz Thursday, December 3, 2020 4:47:00 AM EAT

Delia Rickard said : “We’re concerned by the number of people who have refused to have their airbags replaced and the number of airbags that have not been retrieved. We want to assure people that replacements will not cost anything, and could help protect you and your loved ones,” External link

foreignaffairs-nz Thursday, December 3, 2020 4:47:00 AM EAT

Delia Rickard said : “States and territories are imposing registration sanctions for vehicles affected by the recall. Drivers who don’t get their airbags replaced could risk having their vehicle’s registration cancelled,” External link

foreignaffairs-nz Thursday, December 3, 2020 4:47:00 AM EAT

Delia Rickard said : "Scammers create fake websites that look like genuine online stores, offering products at very low prices and victims will either receive a fake item or nothing at all," "They also post fake ads on classified websites, often claiming they are travelling and someone else will deliver the goods, but the item never arrives and the victim can no longer contact the seller" External link

qt Friday, November 27, 2020 7:01:00 AM EAT

Delia Rickard said : "Watch out for popular products being sold at prices much lower than on other websites and sellers requesting payment through direct bank transfer or cryptocurrency," "Do your research by checking independent reviews of online stores or the seller's history on classified websites" External link

qt Friday, November 27, 2020 7:01:00 AM EAT

Delia Rickard said : “Improving product safety online is critical to building consumer confidence and trust,” External link

foreignaffairs-nz Monday, November 23, 2020 1:04:00 AM EAT

Delia Rickard said : “E-commerce giants like the four pledge signatories can help keep Australian consumers safe by preventing the sale of unsafe goods across their businesses,” External link

foreignaffairs-nz Monday, November 23, 2020 1:04:00 AM EAT

Delia Rickard said : “We applaud these signatories for signing up to the pledge and for confirming their commitment to protecting Australian consumers. We encourage them to continue to innovate to improve product safety,” External link

foreignaffairs-nz Monday, November 23, 2020 1:04:00 AM EAT

Delia Rickard said : "Scammers are increasingly taking advantage of the financial difficulties and uncertainty generated from the COVID-19 pandemic to trick unsuspecting Australians," External link

9news Monday, November 2, 2020 8:08:00 AM EAT

Delia Rickard said : "Vehicles which contain a 'critical' airbag should not be driven at all," "Contact the manufacturer to arrange for it to be towed or a technician to be sent to you so the airbag can be replaced" External link

maitlandmercury Monday, November 2, 2020 12:16:00 AM EAT

Delia Rickard said : "Manufacturers have found it difficult to reach some drivers who may not have been as responsive to the warnings and notices sent to them, calls, text messages or in the case of critical vehicles, in person visits urging them to get their airbags replaced," External link

illawarramercury Sunday, November 1, 2020 5:26:00 PM EAT

Delia Rickard said : "Vehicles which contain a 'critical' airbag should not be driven at all," "Contact the manufacturer to arrange for it to be towed or a technician to be sent to you so the airbag can be replaced" External link

illawarramercury Sunday, November 1, 2020 5:26:00 PM EAT

Delia Rickard said : "Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law," External link

portstephensexaminer Monday, October 26, 2020 3:24:00 AM EAT

Delia Rickard said : "Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law," External link

maitlandmercury Monday, October 26, 2020 3:08:00 AM EAT

Delia Rickard said : "Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law," External link

bordermail Monday, October 26, 2020 2:57:00 AM EAT

Delia Rickard said : "Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law," External link

yahoo-au Monday, October 26, 2020 2:37:00 AM EAT

Delia Rickard said : “Threat based scams disproportionately impact people with English as a second language, including foreign students, who may not fully understand Australian law,” “Victims will often provide personal information to scammers, as they believe they are dealing with a government agency, and this can lead to identity theft or falling victim to further scams” External link

foreignaffairs-nz Monday, October 26, 2020 2:15:00 AM EAT

Delia Rickard said : “Government departments will never send pre-recorded messages to your phone or threaten you with immediate arrest,” “If you’re not sure whether a call is legitimate, hang up and call the organisation directly by finding their details through an independent search” External link

foreignaffairs-nz Monday, October 26, 2020 2:15:00 AM EAT

Delia Rickard said : "They are tiny, shiny and similar in size to some lollies, making them very attractive to young children," External link

yahoo-au Monday, October 26, 2020 2:07:00 AM EAT

Delia Rickard said : “They are tiny, shiny and similar in size to some lollies, making them very attractive to young children,” External link

foreignaffairs-nz Monday, October 26, 2020 1:15:00 AM EAT

Delia Rickard said : “Button batteries are used in a wide variety of general consumer products, which is why we are looking at broad solutions,” External link

foreignaffairs-nz Monday, October 26, 2020 1:15:00 AM EAT

Delia Rickard said : “Many parents, carers and grandparents are not aware of the number of products in their homes with button batteries, and they often may not be aware when their child has swallowed one. It is also very hard for health professionals to detect when a child has swallowed a battery as symptoms are similar to other conditions,” “That’s why we’ve launched this campaign, to help parents and other carers understand the dangers of button batteries and how to create a safer home environment” External link

foreignaffairs-nz Monday, October 26, 2020 1:15:00 AM EAT

Delia Rickard said : “If a product in your home must use a button battery, ensure the battery compartment is secured, for example with a screw, and that the battery is not accessible to a child,” “It is also important to remind grandparents, other family friends or carers of the dangers of button batteries and ensure other places the children go to are safe and secure too” External link

foreignaffairs-nz Monday, October 26, 2020 1:15:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

illawarramercury Monday, October 5, 2020 1:20:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

illawarramercury Monday, October 5, 2020 1:20:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

maitlandmercury Monday, October 5, 2020 12:56:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

maitlandmercury Monday, October 5, 2020 12:56:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

bordermail Monday, October 5, 2020 12:49:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

bordermail Monday, October 5, 2020 12:49:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

dailyadvertiser Monday, October 5, 2020 12:38:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

dailyadvertiser Monday, October 5, 2020 12:38:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

maitlandmercury Monday, October 5, 2020 12:23:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

maitlandmercury Monday, October 5, 2020 12:23:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

bordermail Monday, October 5, 2020 12:14:00 AM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

bordermail Monday, October 5, 2020 12:14:00 AM EAT

Delia Rickard said : "The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips," "Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft" External link

illawarramercury Sunday, October 4, 2020 1:00:00 PM EAT

Delia Rickard said : "Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating," External link

illawarramercury Sunday, October 4, 2020 1:00:00 PM EAT

Delia Rickard said : "If it's not, we will be calling on the manufacturers, finding out what their issues are and if we feel that people haven't done enough there's potential for us to take legal action," External link

abc-au Wednesday, September 30, 2020 9:05:00 AM EAT

Delia Rickard added : “The misleading conduct also portrayed Oscar Wylee as a socially-conscious company that made significant donations of glasses to people in need, which, because this was not true, unfairly differentiated it from other brands in the market,” External link

theepochtimes Monday, September 21, 2020 8:00:00 AM EAT

Delia Rickard said : "Try to view a property in person before paying any bond or rent money to landlords or real estate agents," "In areas of Victoria under COVID-19 level four restrictions this is not possible but you can help protect yourself by doing an online search to confirm the property exists and, if dealing with an agent, checking that the agent you are dealing with is licensed" External link

maitlandmercury Monday, September 21, 2020 4:54:00 AM EAT

Delia Rickard said : "Do an independent search for a phone number and speak to the property manager over the phone or arrange a meeting in person," External link

maitlandmercury Monday, September 21, 2020 4:54:00 AM EAT

Delia Rickard said : "Try to view a property in person before paying any bond or rent money to landlords or real estate agents," "In areas of Victoria under COVID-19 level four restrictions this is not possible but you can help protect yourself by doing an online search to confirm the property exists and, if dealing with an agent, checking that the agent you are dealing with is licensed" External link

bordermail Monday, September 21, 2020 4:51:00 AM EAT

Delia Rickard said : "Do an independent search for a phone number and speak to the property manager over the phone or arrange a meeting in person," External link

bordermail Monday, September 21, 2020 4:51:00 AM EAT

Delia Rickard said : "Try to view a property in person before paying any bond or rent money to landlords or real estate agents," "In areas of Victoria under COVID-19 level four restrictions this is not possible but you can help protect yourself by doing an online search to confirm the property exists and, if dealing with an agent, checking that the agent you are dealing with is licensed" External link

yahoo-au Monday, September 21, 2020 4:48:00 AM EAT

Delia Rickard said : "Do an independent search for a phone number and speak to the property manager over the phone or arrange a meeting in person," External link

yahoo-au Monday, September 21, 2020 4:48:00 AM EAT

Delia Rickard said : “The loss of personal information through rental scams is becoming more common, with scammers requesting copies of identity documents such as passports, bank statements or payslips,” “Once a scammer has your personal information you are at risk of being targeted by further scams or identity theft” External link

foreignaffairs-nz Monday, September 21, 2020 3:38:00 AM EAT

Delia Rickard said : “Many people are also experiencing financial difficulties due to the pandemic and the financial impact of falling victim to a scam can be devastating,” External link

foreignaffairs-nz Monday, September 21, 2020 3:38:00 AM EAT

Delia Rickard said : “Try to view a property in person before paying any bond or rent money to landlords or real estate agents,” “In areas of Victoria under COVID-19 level 4 restrictions this is not possible, but you can help protect yourself by doing an online search to confirm the property exists and, if dealing with an agent, checking that the agent you are dealing with is licensed” External link

foreignaffairs-nz Monday, September 21, 2020 3:38:00 AM EAT

Delia Rickard said : “Scammers often rely on email communications to avoid identification, do an independent search for a phone number and speak to the property manager over the phone or arrange a meeting in person,” “Before making any payments ensure you are dealing with the licensed agent, if a scammer has your details they may impersonate a real estate agent and attempt to ‘follow-up’ requesting money after an inspection” External link

foreignaffairs-nz Monday, September 21, 2020 3:38:00 AM EAT

Delia Rickard said : "At the same time, Oscar Wylee deprived disadvantaged people in need of the benefits it promised in its advertising," External link

9news Friday, September 18, 2020 11:35:00 AM EAT

Delia Rickard said ( about Julian Morrow ) : "For each episode, Julian Morrow interviews a so called surprised scammer about their greatest achievements and what they've done, it's excellent laugh out loud stuff while we go through some really heavy things right now," External link

qt Monday, August 24, 2020 10:54:00 PM EAT

Delia Rickard said : “Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so,” External link

aap-au Tuesday, August 18, 2020 3:47:00 AM EAT

Delia Rickard said : “Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you,” External link

aap-au Tuesday, August 18, 2020 3:47:00 AM EAT

Delia Rickard said : "Because people aren’t necessarily clear about what benefits are out there, scammers are taking advantage of that confusion," External link

watoday Monday, August 17, 2020 10:43:00 AM EAT

Delia Rickard said : "The bottom line message is that if somebody contacts you out of the blue — no matter who they say they are, and they will always pretend to be well-known, trusted large organisations — do not give them any information. Do not give them any money," External link

watoday Monday, August 17, 2020 10:43:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

dailyadvertiser Monday, August 17, 2020 4:03:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

dailyadvertiser Monday, August 17, 2020 4:03:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

maitlandmercury Monday, August 17, 2020 3:58:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

maitlandmercury Monday, August 17, 2020 3:58:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

bordermail Monday, August 17, 2020 3:47:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

bordermail Monday, August 17, 2020 3:47:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

illawarramercury Monday, August 17, 2020 3:33:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

illawarramercury Monday, August 17, 2020 3:33:00 AM EAT

Delia Rickard said : "Personal information, such as bank and superannuation details or passwords, are extremely valuable and scammers will try to steal them for their own financial gain. Our increased use of technology has created more opportunities for them to do so," External link

yahoo-au Monday, August 17, 2020 3:25:00 AM EAT

Delia Rickard said : "Scammers will also try and steal a range of other documents or the numbers associated with them, including passports, driver licences, credit cards, tax statements, utility bills or Medicare cards, so that they can impersonate you," External link

yahoo-au Monday, August 17, 2020 3:25:00 AM EAT

Delia Rickard said : "I think it's just contemptible, super is there for retirement so if someone needs to access it early, it's because they're doing it tough," External link

abc-au Sunday, August 16, 2020 10:13:00 PM EAT

Delia Rickard said : "Because people aren’t necessarily clear about what benefits are out there, scammers are taking advantage of that confusion," External link

smh Sunday, August 16, 2020 5:30:00 PM EAT

Delia Rickard said : "The bottom line message is that if somebody contacts you out of the blue — no matter who they say they are, and they will always pretend to be well-known, trusted large organisations — do not give them any information. Do not give them any money," External link

smh Sunday, August 16, 2020 5:30:00 PM EAT

Delia Rickard said : "Because people aren’t necessarily clear about what benefits are out there, scammers are taking advantage of that confusion," External link

brisbanetimes Sunday, August 16, 2020 5:20:00 PM EAT

Delia Rickard said : "The bottom line message is that if somebody contacts you out of the blue — no matter who they say they are, and they will always pretend to be well-known, trusted large organisations — do not give them any information. Do not give them any money," External link

brisbanetimes Sunday, August 16, 2020 5:20:00 PM EAT

Delia Rickard said : "Because people aren’t necessarily clear about what benefits are out there, scammers are taking advantage of that confusion," External link

theage Sunday, August 16, 2020 5:14:00 PM EAT

Delia Rickard said : "The bottom line message is that if somebody contacts you out of the blue — no matter who they say they are, and they will always pretend to be well-known, trusted large organisations — do not give them any information. Do not give them any money," External link

theage Sunday, August 16, 2020 5:14:00 PM EAT

Delia Rickard said : "There are only six months left for manufacturers to meet their replacement obligations, and while the compulsory recall is progressing well, it is important to get these remaining deadly airbags off our roads," "Checking ismyairbagsafe.com.au to see if your vehicle is affected, and getting the airbag replaced if it is, is an essential step to preventing more deaths and injuries" External link

illawarramercury Tuesday, August 4, 2020 1:31:00 AM EAT

Delia Rickard said : "There are only six months left for manufacturers to meet their replacement obligations, and while the compulsory recall is progressing well, it is important to get these remaining deadly airbags off our roads," "Checking ismyairbagsafe.com.au to see if your vehicle is affected, and getting the airbag replaced if it is, is an essential step to preventing more deaths and injuries" External link

maitlandmercury Tuesday, August 4, 2020 1:02:00 AM EAT

Delia Rickard said : "There are only six months left for manufacturers to meet their replacement obligations, and while the compulsory recall is progressing well, it is important to get these remaining deadly airbags off our roads," "Checking ismyairbagsafe.com.au to see if your vehicle is affected, and getting the airbag replaced if it is, is an essential step to preventing more deaths and injuries" External link

bordermail Tuesday, August 4, 2020 12:45:00 AM EAT

Delia Rickard said : "If your vehicle contains a 'critical' airbag, you should stop driving it immediately and contact the manufacturer to arrange for it to be towed or a technician to be sent to you so the airbag can be replaced," External link

9news Friday, July 31, 2020 12:12:00 PM EAT

Delia Rickard said : "There are only six months left for manufacturers to meet their replacement obligations, and while the compulsory recall is progressing well, it is important to get these remaining deadly airbags off our roads," "Checking ismyairbagsafe.com.au to see if your vehicle is affected, and getting the airbag replaced if it is, is an essential step to preventing more deaths and injuries" External link

9news Friday, July 31, 2020 12:12:00 PM EAT

Delia Rickard said : "We remain concerned that TPG's customers were not able to use up their full prepayment, or get a refund for any unused funds," External link

zdnet Thursday, July 30, 2020 7:38:00 AM EAT

Delia Rickard said : "The Monster High Ghoul nightie has the potential to cause serious injury or even death to children using them, and the ACCC urges everyone who has one to stop using it immediately and seek a refund from the supplier, or simply discard it. A video was released to show how flammable the product is (Image: ACCC) Read More Related Articles The Monster High Ghouls nightie was first recalled in 2015 by its supplier Designworks and retailer Kmart, as it failed to comply with the applicable safety standard. The nighties were then recalled again in 2017 and 2019 by Victorian retailer Brand Clearance Clothing, after Designworks resupplied the item. “It’s completely unacceptable that this item is still being sold five years after its safety failings were first identified," "It is a dangerous non-compliant product and any supplier or retailer in the supply chain is breaking the law by selling it" External link

themirror Monday, July 27, 2020 5:15:00 PM EAT

Delia Rickard said ( about Monster High ) : “The Monster High Ghoul nightie has the potential to cause serious injury or even death to children using them, and the ACCC urges everyone who has one to stop using it immediately and seek a refund from the supplier, or simply discard it,” “Children can suffer serious burns if their nightwear catches fire, and the risk increases in winter as children are more likely to be near artificial heating or open flames” External link

yahoo-au Monday, July 27, 2020 9:18:00 AM EAT

Delia Rickard said : “It’s completely unacceptable that this item is still being sold five years after its safety failings were first identified,” “It is a dangerous non-compliant product and any supplier or retailer in the supply chain is breaking the law by selling it” External link

yahoo-au Monday, July 27, 2020 9:18:00 AM EAT

Delia Rickard said : “Do not respond to texts or emails as the scammer will escalate their attempts to get your money,” “These scams can be quite convincing and can lead to significant financial losses or even identity theft” External link

theepochtimes Monday, July 27, 2020 4:31:00 AM EAT

Delia Rickard said : “We are very concerned that consumers were allegedly not warned about the potential dangers of these products and could have been seriously hurt when they used the pools or basketball hoops,” “Products which do not comply with safety standards cannot be legally sold in Australia” External link

foreignaffairs-nz Thursday, July 23, 2020 6:02:00 AM EAT

Delia Rickard said : "Deceiving them about the authenticity of the reviews in my view is showing contempt for consumers," External link

illawarramercury Wednesday, July 22, 2020 10:09:00 AM EAT

Delia Rickard said : "Deceiving them about the authenticity of the reviews in my view is showing contempt for consumers," External link

dailyadvertiser Wednesday, July 22, 2020 10:07:00 AM EAT

Delia Rickard said : "Deceiving them about the authenticity of the reviews in my view is showing contempt for consumers," External link

maitlandmercury Wednesday, July 22, 2020 9:40:00 AM EAT

Delia Rickard said : "Deceiving them about the authenticity of the reviews in my view is showing contempt for consumers," External link

bordermail Wednesday, July 22, 2020 9:33:00 AM EAT

Delia Rickard said : “Online reviews need to accurately reflect the independent views and feedback of genuine customers, or the business publishing them risks breaching the Australian Consumer Law,” External link

foreignaffairs-nz Wednesday, July 22, 2020 7:46:00 AM EAT

Delia Rickard said : “Don’t be pressured by a threatening caller and take your time to consider who you might be dealing with,” “Government departments will never threaten you with immediate arrest or ask for payment by unusual methods such as gift cards, iTunes vouches or bank transfers” External link

foreignaffairs-nz Tuesday, July 21, 2020 3:29:00 AM EAT

Delia Rickard said : “Don’t click on any hyperlinks in texts or emails to reach a government website, always type the address into the browser yourself,” “Do not respond to texts or emails as the scammer will escalate their attempts to get your money” External link

foreignaffairs-nz Tuesday, July 21, 2020 3:29:00 AM EAT

Delia Rickard said : “If you’re not sure whether a call is legitimate, hang up and call the relevant organisation directly by finding the details though an independent search,” External link

foreignaffairs-nz Tuesday, July 21, 2020 3:29:00 AM EAT

Delia Rickard said : "Chinese authority scams continue to target the Mandarin-speaking community by accusing victims of perpetrating a crime, and threatening arrest or deportation if they do not provide money, or information such as their bank account balances and identity details," External link

qt Thursday, June 25, 2020 3:33:00 AM EAT

Delia Rickard said : "We want to encourage all community groups to report to Scamwatch and not feel embarrassed or ashamed if they have been a victim of a scam," External link

qt Thursday, June 25, 2020 3:33:00 AM EAT

Delia Rickard said : "If you have provided your account details to a scammer, contact your bank immediately and if you have any concerns about your safety, contact the police," "The ACCC has translated our Little Black Book of Scams into ten different languages to assist the wider community to learn about scams and how to avoid them" External link

qt Thursday, June 25, 2020 3:33:00 AM EAT

Delia Rickard said : "We are also continuing our Indigenous outreach programs and sharing scam warnings on the Your Rights Mob Facebook page," External link

qt Thursday, June 25, 2020 3:33:00 AM EAT

Delia Rickard said : "When we combine Scamwatch reports with partner data, we see that Australians have reported losing $2.5 billion over that time, which is astonishing," External link

9news Monday, June 22, 2020 4:00:00 AM EAT

Delia Rickard said : "Over the last decade, scammers have taken advantage of new technologies and current s cams are using social media apps and new payment methods that didn't exist in 2009," "In particular, a new trend with dating and romance scams is scammers contacting the victim on social media apps or games which are not designed for dating, so it's important to be aware that scammers can target you anywhere" External link

9news Monday, June 22, 2020 4:00:00 AM EAT

Delia Rickard said : "We have seen a 43 per cent increase in scams in the first five months of this year versus last year," External link

qt Monday, June 22, 2020 1:37:00 AM EAT

Delia Rickard said : "We know these numbers still vastly understate losses as around one third or people don't report scam losses to anyone," External link

qt Monday, June 22, 2020 1:37:00 AM EAT

Delia Rickard said : "There is really nowhere you can be confident that you are not going to be approached," External link

qt Monday, June 22, 2020 1:37:00 AM EAT

Delia Rickard said : "They are a very lucrative, terrible scam," External link

qt Thursday, June 11, 2020 1:15:00 PM EAT

Delia Rickard said : "Once you have paid the initial deposit, the scammer will find new ways to ask for more money, and scammers are now using the COVID-19 pandemic to claim higher transportation costs to get across closed interstate borders or additional fees for 'coronavirus treatments'," "Unfortunately once you make the payments, the seller will cease all contact" External link

qt Tuesday, June 2, 2020 2:07:00 AM EAT

Delia Rickard said : "The safest option is to only buy or adopt a pet you can meet in person and if you cannot do that during the current lockdown restrictions, consider putting the search on hold," External link

qt Tuesday, June 2, 2020 2:07:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

JakartaPost Wednesday, May 20, 2020 5:48:00 PM EAT

Delia Rickard said : "You then have to forward this offer to multiple people, usually via WhatsApp, and then they ask you to fill in a whole range of questions, which includes things like bank accounts and superannuation details," External link

theage Wednesday, May 20, 2020 7:36:00 AM EAT

Delia Rickard said : "You then have to forward this offer to multiple people, usually via WhatsApp, and then they ask you to fill in a whole range of questions, which includes things like bank accounts and superannuation details," External link

watoday Wednesday, May 20, 2020 7:22:00 AM EAT

Delia Rickard said : "You then have to forward this offer to multiple people, usually via WhatsApp, and then they ask you to fill in a whole range of questions, which includes things like bank accounts and superannuation details," External link

smh Wednesday, May 20, 2020 7:20:00 AM EAT

Delia Rickard said : "You then have to forward this offer to multiple people, usually via WhatsApp, and then they ask you to fill in a whole range of questions, which includes things like bank accounts and superannuation details," External link

brisbanetimes Wednesday, May 20, 2020 7:16:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

manilastandardtoday Tuesday, May 19, 2020 11:37:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

BangkokPost Tuesday, May 19, 2020 11:34:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

thestandard-ph Tuesday, May 19, 2020 11:29:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

digitaljournal Tuesday, May 19, 2020 10:36:00 AM EAT

Delia Rickard déclaré : "Nombre de personnes coincées chez elles vont sur internet pour acheter un animal de compagnie afin de les aider à traverser la solitude et l'isolement social" External link

tv5 Tuesday, May 19, 2020 10:36:00 AM EAT

Delia Rickard dit : "Essayez de ne pas fondre pour les photos de chiots adorables qu'ils mettent en ligne. Et rappelez vous que si le prix vous paraît trop attractif pour être honnête, c'est que ce ce n'est peut-être pas qu'une impression" External link

tv5 Tuesday, May 19, 2020 10:36:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

timesofmalta Tuesday, May 19, 2020 10:27:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

news-yahoo Tuesday, May 19, 2020 10:23:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

channelnewsasia Tuesday, May 19, 2020 9:35:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

ibtimes Tuesday, May 19, 2020 9:08:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

yahoo-au Tuesday, May 19, 2020 9:05:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

pulse Tuesday, May 19, 2020 8:52:00 AM EAT

Delia Rickard said : "Try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is," External link

afp-en Tuesday, May 19, 2020 8:33:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

illawarramercury Monday, May 18, 2020 10:45:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

dailyadvertiser Monday, May 18, 2020 10:01:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

bordermail Monday, May 18, 2020 9:54:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

maitlandmercury Monday, May 18, 2020 9:52:00 AM EAT

Delia Rickard said : "They will keep finding reasons to ask for additional money until the person runs out of money or realises unfortunately that they're being scammed," External link

yahoo-au Monday, May 18, 2020 9:51:00 AM EAT

Delia Rickard said : "Once you have paid the initial deposit, the scammer will find new ways to ask for more money, and scammers are now using the COVID-19 pandemic to claim higher transportation costs to get across closed interstate borders or additional fees for 'coronavirus treatments'," External link

9news Monday, May 18, 2020 5:11:00 AM EAT

Delia Rickard said : "The safest option is to only buy or adopt a pet you can meet in person and if you cannot do that during the current lockdown restrictions, consider putting the search on hold," "Scam websites can look quite convincing, so try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is" External link

9news Monday, May 18, 2020 5:11:00 AM EAT

Delia Rickard said : “Once you have paid the initial deposit, the scammer will find new ways to ask for more money, and scammers are now using the COVID-19 pandemic to claim higher transportation costs to get across closed interstate borders or additional fees for ‘coronavirus treatments’,” “Unfortunately once you make the payments, the seller will cease all contact” External link

foreignaffairs-nz Monday, May 18, 2020 3:45:00 AM EAT

Delia Rickard said : “The safest option is to only buy or adopt a pet you can meet in person and if you cannot do that during the current lockdown restrictions, consider putting the search on hold,” “Scam websites can look quite convincing, so try not to fall for the adorable puppy pictures they post, and remember, if the price looks too good to be true, it probably is” External link

foreignaffairs-nz Monday, May 18, 2020 3:45:00 AM EAT

Delia Rickard said : “Research the seller by running an internet search using the exact wording in the ad and do a reverse image search for pictures of the specific puppy, as you’re likely to be dealing with a scammer if you find matching images or text on multiple websites,” “If you are in doubt, seek advice from a reputable breeders association, vet or local pet shop” External link

foreignaffairs-nz Monday, May 18, 2020 3:45:00 AM EAT

Delia Rickard said : “If you think you have been scammed, contact your bank or financial institution as soon as possible,” External link

foreignaffairs-nz Monday, May 18, 2020 3:45:00 AM EAT

Delia Rickard said : “Vehicles with critical airbags should not be driven. Please contact your dealer to arrange for your vehicle to be towed to the place of repair free of charge so you do not have to drive it,” External link

yahoo-au Wednesday, May 13, 2020 8:38:00 AM EAT

Delia Rickard said : "Never give any information about your superannuation to someone who has contacted you. Don't let them try to pressure you to make a decision immediately, take your time and consider who you might be dealing with," "Be wary of callers who claim to be from a government authority asking about your super. Hang up and call the organisation directly by doing an independent search for their contact details" External link

9news Thursday, May 7, 2020 12:55:00 AM EAT

Delia Rickard said : “Drivers should check online or with their dealer or manufacturer whether their vehicles are subject to this or the voluntary recall of Takata NADI airbags , and never ignore a notice of recall from your car’s manufacturer,” External link

foreignaffairs-nz Tuesday, May 5, 2020 3:23:00 AM EAT

Delia Rickard said : “Vehicles with critical airbags should not be driven. Please contact your dealer to arrange for your vehicle to be towed to the place of repair free of charge so you do not have to drive it,” External link

foreignaffairs-nz Tuesday, May 5, 2020 3:23:00 AM EAT

Delia Rickard said : “We understand dealerships are still operating and are offering the services outlined in the compulsory and voluntary recall notices. Both the ACCC and the Department of Infrastructure, Transport, Regional Development and Communications will be closely monitoring any changes to these arrangements,” External link

foreignaffairs-nz Tuesday, May 5, 2020 3:23:00 AM EAT

Delia Rickard said : "Scammers are impersonating official organisations such as the World Health Organisation and the Department of Health or legitimate businesses such as travel agents and telecommunications companies," External link

9news Wednesday, April 8, 2020 10:47:00 AM EAT

Delia Rickard said : “Never follow a hyperlink to reach the myGov website. Instead, you should always type the full name of the website into your browser yourself,” External link

watoday Monday, April 6, 2020 11:45:00 AM EAT

Delia Rickard said : “Never follow a hyperlink to reach the myGov website. Instead, you should always type the full name of the website into your browser yourself,” External link

theage Monday, April 6, 2020 11:43:00 AM EAT

Delia Rickard said : “Never follow a hyperlink to reach the myGov website. Instead, you should always type the full name of the website into your browser yourself,” External link

smh Monday, April 6, 2020 11:10:00 AM EAT

Delia Rickard said : "Scammers are cold-calling people claiming to be from organisations that can help you get early access to your super," External link

9news Monday, April 6, 2020 8:43:00 AM EAT

Delia Rickard said : "While older people are more commonly affected by superannuation scams, the new early-access scheme means a range of age groups are now experiencing these scams," "We also have reports of scammers offering to check if a person's super account is eligible for various benefits or claiming the new scheme will lock people out of their accounts" External link

9news Monday, April 6, 2020 8:43:00 AM EAT

Delia Rickard said : "Never give any information about your superannuation to someone who has contacted you. Don't let them try to pressure you to make a decision immediately, take your time and consider who you might be dealing with," "Be wary of callers who claim to be from a government authority asking about your super. Hang up and call the organisation directly by doing an independent search for their contact details" External link

9news Monday, April 6, 2020 8:43:00 AM EAT

Delia Rickard said : “Never follow a hyperlink to reach the myGov website. Instead, you should always type the full name of the website into your browser yourself,” External link

foreignaffairs-nz Monday, April 6, 2020 3:33:00 AM EAT

Delia Rickard said : “While older people are more commonly affected by superannuation scams, the new early-access scheme means a range of age groups are now experiencing these scams,” “We also have reports of scammers offering to check if a person’s super account is eligible for various benefits or claiming the new scheme will lock people out of their accounts” External link

foreignaffairs-nz Monday, April 6, 2020 3:33:00 AM EAT

Delia Rickard said : “Be wary of callers who claim to be from a government authority asking about your super. Hang up and call the organisation directly by doing an independent search for their contact details,” External link

foreignaffairs-nz Monday, April 6, 2020 3:33:00 AM EAT

Delia Rickard said : "They're such fun. It is great for mindfulness, and you just sit there as a family and work together," External link

brisbanetimes Tuesday, March 31, 2020 11:16:00 AM EAT

Delia Rickard said : "They're such fun. It is great for mindfulness, and you just sit there as a family and work together," External link

smh Tuesday, March 31, 2020 11:14:00 AM EAT

Delia Rickard said : "They're such fun. It is great for mindfulness, and you just sit there as a family and work together," External link

theage Tuesday, March 31, 2020 11:02:00 AM EAT

Delia Rickard said : "They're such fun. It is great for mindfulness, and you just sit there as a family and work together," External link

watoday Tuesday, March 31, 2020 10:37:00 AM EAT

Delia Rickard said : "If you're ever called by someone making threats about arrest or deportation, it is a scam," External link

9news Thursday, March 26, 2020 1:29:00 AM EAT

Delia Rickard said : “The ACCC has investigated the safety issues with button batteries and considered the regulatory options available. We are proposing new mandatory standards to improve button battery safety,” External link

foreignaffairs-nz Thursday, March 19, 2020 2:37:00 AM EAT

Delia Rickard said : “We believe such safety measures would significantly reduce the risk of children gaining access to and ingesting button batteries,” External link

foreignaffairs-nz Thursday, March 19, 2020 2:37:00 AM EAT

Delia Rickard said : “The Takata compulsory recall has been the biggest recall in Australian history. We are now in the final stages of the recall, and will be working with manufacturers as well as other stakeholders to ensure they get these potentially deadly airbags off the road,” External link

foreignaffairs-nz Thursday, March 19, 2020 2:37:00 AM EAT

Delia Rickard said : "Almost half of the losses to people under 25 occurred through bank transfer but you should also be wary of sellers asking for payment through unusual payment methods such as gift cards or bitcoin," External link

9news Tuesday, March 10, 2020 5:03:00 AM EAT

Delia Rickard said : "By targeting children, scammers could obtain personal and banking information from the individual's parents," External link

9news Tuesday, March 10, 2020 5:03:00 AM EAT

Delia Rickard said : “Almost half of the losses to people under 25 occurred through bank transfer but you should also be wary of sellers asking for payment through unusual payment methods such as gift cards or bitcoin,” External link

aap-au Tuesday, March 10, 2020 3:57:00 AM EAT

Delia Rickard said : “By targeting children, scammers could obtain personal and banking information from the individual’s parents,” External link

aap-au Tuesday, March 10, 2020 3:57:00 AM EAT

Delia Rickard said : "Almost half of the losses to people under 25 occurred through bank transfer but you should also be wary of sellers asking for payment through unusual payment methods such as gift cards or bitcoin," External link

yahoo-au Tuesday, March 10, 2020 3:55:00 AM EAT

Delia Rickard said : "By targeting children, scammers could obtain personal and banking information from the individual's parents," External link

yahoo-au Tuesday, March 10, 2020 3:55:00 AM EAT

Delia Rickard said : “Many people may not be aware their policies may have exclusions and don’t realise they would not be covered at all for treatment,” External link

aap-au Tuesday, March 3, 2020 11:29:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

9news Monday, March 2, 2020 6:46:00 PM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

illawarramercury Monday, March 2, 2020 6:02:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

dailyadvertiser Monday, March 2, 2020 5:06:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

bordermail Monday, March 2, 2020 5:04:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

9news Monday, March 2, 2020 4:55:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

yahoo-au Monday, March 2, 2020 4:53:00 AM EAT

Delia Rickard said : "Many people may not be aware their policies may have exclusions and don't realise they would not be covered at all for treatment," External link

maitlandmercury Monday, March 2, 2020 4:45:00 AM EAT

Delia Rickard said : “Insurers need to make sure these changes are communicated clearly, prominently and in a timely manner, to avoid misleading consumers,” External link

foreignaffairs-nz Monday, March 2, 2020 3:08:00 AM EAT

Delia Rickard said : “Several health insurers offer rewards schemes for their members, some of which include the use of tracking apps to record physical activity. Such information may in some cases be combined with other external data sources to profile consumers for targeted marketing,” “While Australian consumers can benefit from these programs, we are concerned that few consumers may be fully informed or fully understand the scope of data collected when they sign up for, or use, such services” External link

foreignaffairs-nz Monday, March 2, 2020 3:08:00 AM EAT

Delia Rickard said : "Mercedes-Benz failed to comply with its obligations to initiate recalls under the Takata compulsory recall, potentially putting the lives of drivers and passengers at risk, and failed to inform anyone of the delay," External link

qt Tuesday, February 25, 2020 11:32:00 PM EAT

Delia Rickard said : “We are pleased that Mercedes-Benz is addressing our concerns and assisting drivers who cannot drive their affected cars by offering them hire cars,” External link

foreignaffairs-nz Tuesday, February 25, 2020 3:05:00 AM EAT

Delia Rickard said : "To my mind, this will save people huge losses and it's well worth considering," External link

abc-au Monday, February 24, 2020 6:49:00 AM EAT

Delia Rickard said : "To my mind, this will save people huge losses and it's well worth considering," External link

abc-au Monday, February 17, 2020 9:50:00 AM EAT

Delia Rickard said : "To my mind, this will save people huge losses and it's well worth considering," External link

abc-au Monday, February 17, 2020 9:03:00 AM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

smh Sunday, February 9, 2020 5:54:00 AM EAT

Delia Rickard said : "We have lots and lots of scams on Facebook and Instagram and we see it on Skype, Twitter, Viber, LinkedIn, eBay and TikTok," "Wherever you are online you are vulnerable to romance scammers" External link

qt Sunday, February 9, 2020 4:49:00 AM EAT

Delia Rickard said : “Romance scams are particularly devastating because not only are there financial losses, but there is also an emotional toll for the victim, which can have lasting psychological impacts on people,” External link

foreignaffairs-nz Sunday, February 9, 2020 1:31:00 AM EAT

Delia Rickard said : “If you’re interacting with someone online, it’s important to be alert and consider the possibility that the approach may be a scam,” “Don’t give out personal information, including your financial details, to anybody you haven’t met in person, no matter who they say they are, and don’t share intimate photos or use webcams in an intimate setting” External link

foreignaffairs-nz Sunday, February 9, 2020 1:31:00 AM EAT

Delia Rickard said : “If you become concerned by the conversation, such as if the person is asking for ‘favours’ or money, cease communication,” External link

foreignaffairs-nz Sunday, February 9, 2020 1:31:00 AM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

theage Saturday, February 8, 2020 4:39:00 PM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

brisbanetimes Saturday, February 8, 2020 4:27:00 PM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

watoday Saturday, February 8, 2020 4:23:00 PM EAT

Delia Rickard said : "They really do go all out to win that trust, but when they do, they will ask for money," "They'll say they need access to the funds for the business or an operation - if it's a man they will usually be divorced or widowed with a child who needs an operation" External link

smh Saturday, February 8, 2020 4:07:00 PM EAT

Delia Rickard said ( about Consumer Goods ) : “We allege that by advertising these vehicles for sale, Grays made false or misleading representations to consumers that the vehicles were of saleable quality, when that was not the case because they were under active recall,” “These penalties are a reminder that it is in breach of the Australian Consumer Law to sell or advertise for sale vehicles with defective Takata airbags that are under active recall” External link

foreignaffairs-nz Friday, January 31, 2020 4:50:00 AM EAT

Delia Rickard said : "Some of the most commonly reported products that scammers are attempting to sell this year are shoes, smartphones and tickets to events, with losses from these items so far exceeding half a million dollars," "We encourage everyone to do their research before making an online purchase and if purchasing expensive goods, not to make payment until they have inspected the product" External link

9news Wednesday, December 18, 2019 8:22:00 AM EAT

Delia Rickard said : "Reported losses have tripled over the last three years and it is concerning that losses from this year are already so high," External link

9news Wednesday, December 18, 2019 8:22:00 AM EAT

Delia Rickard said : "These alleged false or misleading claims presented Oscar Wylee as engaged in significant charitable activity, and exploited consumers’ desire to support charitable causes," "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia" External link

brisbanetimes Friday, December 13, 2019 4:06:00 AM EAT

Delia Rickard said : "These alleged false or misleading claims presented Oscar Wylee as engaged in significant charitable activity, and exploited consumers’ desire to support charitable causes," "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia" External link

smh Friday, December 13, 2019 4:06:00 AM EAT

Delia Rickard said : "These alleged false or misleading claims presented Oscar Wylee as engaged in significant charitable activity, and exploited consumers’ desire to support charitable causes," "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia" External link

watoday Friday, December 13, 2019 3:49:00 AM EAT

Delia Rickard said : "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia," "Businesses must ensure that if they make claims about their charitable donations, affiliations or partnerships, they are true and can be substantiated" External link

abc-au Friday, December 13, 2019 3:40:00 AM EAT

Delia Rickard said : “Businesses must ensure that if they make claims about their charitable donations, affiliations or partnerships, they are true and can be substantiated,” External link

foreignaffairs-nz Friday, December 13, 2019 3:28:00 AM EAT

Delia Rickard said : "These alleged false or misleading claims presented Oscar Wylee as engaged in significant charitable activity, and exploited consumers’ desire to support charitable causes," "We are concerned that consumers may have chosen Oscar Wylee over other eyewear companies because they believed their purchase would result in Oscar Wylee providing glasses to people in need and supporting a sustainable eye care program in Cambodia" External link

theage Friday, December 13, 2019 3:24:00 AM EAT

Delia Rickard said : “Online platforms can provide a useful service by linking consumers with service providers, but platform operators must ensure the information they provide is not misleading,” External link

foreignaffairs-nz Wednesday, December 11, 2019 3:32:00 AM EAT

Delia Rickard said : "That's a common thing used in identify theft, when they need to establish your identity through rates and bills. They all go to show you live where you say to do," External link

abc-au Tuesday, December 10, 2019 9:24:00 PM EAT

Delia Rickard said : “We allege that Superfone’s telemarketers repeatedly told consumers they could not terminate the contract without penalty, and failed to inform consumers about their cooling-off rights, when these rights are enshrined in the Australian Consumer Law,” External link

foreignaffairs-nz Tuesday, December 10, 2019 7:52:00 AM EAT

Delia Rickard said : “Under the Australian Consumer Law, businesses must ensure that qualifications or restrictions on any deal or promotion are made clear to consumers,” “This means they must be prominent and not hidden in the fine print” External link

foreignaffairs-nz Monday, December 2, 2019 2:58:00 AM EAT

Delia Rickard said : “Warning signs for online shopping scams include extremely low prices and requests to pay through direct bank transfer or cryptocurrency,” External link

theage Friday, November 29, 2019 9:05:00 AM EAT

Delia Rickard said : “Many people enjoy the convenience of online shopping but it is important to remember that there can be risks involved,” External link

theage Friday, November 29, 2019 9:05:00 AM EAT

Delia Rickard said : “Warning signs for online shopping scams include extremely low prices and requests to pay through direct bank transfer or cryptocurrency,” External link

brisbanetimes Friday, November 29, 2019 9:01:00 AM EAT

Delia Rickard said : “Many people enjoy the convenience of online shopping but it is important to remember that there can be risks involved,” External link

brisbanetimes Friday, November 29, 2019 9:01:00 AM EAT

Delia Rickard said : “Warning signs for online shopping scams include extremely low prices and requests to pay through direct bank transfer or cryptocurrency,” External link

smh Friday, November 29, 2019 9:00:00 AM EAT

Delia Rickard said : “Many people enjoy the convenience of online shopping but it is important to remember that there can be risks involved,” External link

smh Friday, November 29, 2019 9:00:00 AM EAT

Delia Rickard said : “Warning signs for online shopping scams include extremely low prices and requests to pay through direct bank transfer or cryptocurrency,” External link

watoday Friday, November 29, 2019 8:49:00 AM EAT

Delia Rickard said : “Many people enjoy the convenience of online shopping but it is important to remember that there can be risks involved,” External link

watoday Friday, November 29, 2019 8:49:00 AM EAT

Delia Rickard said : "Scammers often try to take advantage of people doing their Christmas shopping including in the upcoming Black Friday and Cyber Monday sales," "Reported losses have tripled over the last three years and it is concerning that losses from this year are already so high" External link

abc-au Thursday, November 28, 2019 7:34:00 AM EAT

Delia Rickard said : "scammers often try to take advantage of people doing their Christmas shopping, including in the upcoming Black Friday and Cyber Monday sales" External link

brisbanetimes Thursday, November 28, 2019 4:12:00 AM EAT

Delia Rickard said : "scammers often try to take advantage of people doing their Christmas shopping, including in the upcoming Black Friday and Cyber Monday sales" External link

smh Thursday, November 28, 2019 4:09:00 AM EAT

Delia Rickard said : "scammers often try to take advantage of people doing their Christmas shopping, including in the upcoming Black Friday and Cyber Monday sales" External link

theage Thursday, November 28, 2019 3:50:00 AM EAT

Delia Rickard said : "scammers often try to take advantage of people doing their Christmas shopping, including in the upcoming Black Friday and Cyber Monday sales" External link

watoday Thursday, November 28, 2019 3:36:00 AM EAT

Delia Rickard said : "Warning signs for online shopping scams include extremely low advertised prices and requests to pay through direct bank transfer or cryptocurrency," External link

9news Tuesday, November 26, 2019 5:18:00 AM EAT

Delia Rickard said : "Scammers often try to take advantage of people doing their Christmas shopping including in the upcoming Black Friday and Cyber Monday sales," "Reported losses have tripled over the last three years, and it is concerning that losses from this year are already so high" External link

qt Tuesday, November 26, 2019 3:22:00 AM EAT

Delia Rickard said : “The new Banking Code will address a significant source of harm to farmers experiencing drought,” External link

foreignaffairs-nz Thursday, November 21, 2019 3:23:00 AM EAT

Delia Rickard said ( about Commission ) : “Our new conditions aim to address concerns that the ABA’s original proposed Banking Code needed to be stronger,” “We had concerns that the original proposed code did not fully reflect the spirit of the Hayne Royal Commission’s recommendations about basic accounts. For example, low income customers could have been charged interest rates of up to 20 per cent on overdrawn amounts despite not having agreed to take on an overdraft facility” External link

foreignaffairs-nz Thursday, November 21, 2019 3:23:00 AM EAT

Delia Rickard said ( about Commission ) : “The ACCC wants to see improved outcomes for low-income customers and farmers, and we also want the new Banking Code to deliver public benefits and address the Hayne Royal Commission’s recommendations,” External link

foreignaffairs-nz Thursday, November 21, 2019 3:23:00 AM EAT

Delia Rickard said : "Because of the critical level of risk, the ACCC urges people to stop driving their vehicle immediately and to contact BMW to arrange to have their vehicle inspected as soon as possible," "BMW will arrange to tow your vehicle to repair facilities for inspection, or send a mobile technician out to your premises or vehicle's location to inspect the vehicle" External link

qt Thursday, November 7, 2019 3:41:00 PM EAT

Delia Rickard said : "You can organise to have your car either towed away or to have someone come and inspect it, to see whether or not you have one of the affected cars," External link

abc-au Thursday, November 7, 2019 10:10:00 AM EAT

Delia Rickard said : "In July alone, the Chinese-speaking community lost over three quarters of a million dollars," "We've seen several individuals lose tens of thousands of dollars" External link

qt Monday, October 7, 2019 1:25:00 AM EAT

Delia Rickard said : “This recall is a rolling recall, which means that more vehicles can be added to the critical category at any time, and we’re urging consumers not to ignore recall messages from manufacturers to get their airbag replaced,” External link

yahoo-au Friday, October 4, 2019 9:11:00 AM EAT

Delia Rickard said : "We encourage all drivers to check if their vehicle is affected, even if they have checked before, and to act immediately to have their airbag replaced," External link

qt Friday, October 4, 2019 9:06:00 AM EAT

Delia Rickard said : "Drivers may be entitled to a loan vehicle while the airbag is replaced. Cars with airbags listed as 'critical’ should not be driven," External link

smh Friday, October 4, 2019 9:02:00 AM EAT

Delia Rickard said : "Drivers may be entitled to a loan vehicle while the airbag is replaced. Cars with airbags listed as 'critical’ should not be driven," External link

watoday Friday, October 4, 2019 8:57:00 AM EAT

Delia Rickard said : "Drivers may be entitled to a loan vehicle while the airbag is replaced. Cars with airbags listed as 'critical’ should not be driven," External link

theage Friday, October 4, 2019 7:47:00 AM EAT

Delia Rickard said : "Drivers may be entitled to a loan vehicle while the airbag is replaced. Cars with airbags listed as 'critical’ should not be driven," External link

brisbanetimes Friday, October 4, 2019 7:32:00 AM EAT

Delia Rickard said : "We encourage all drivers to check if their vehicle is affected, even if they have checked before, and to act immediately to have their airbag replaced," External link

abc-au Friday, October 4, 2019 7:10:00 AM EAT

Delia Rickard said : "Cars with airbags listed as 'critical' should not be driven. Classification as 'critical' means manufacturers have assessed these airbags as being particularly unsafe," "A Takata airbag misdeployment can result in death or serious injury, even in a minor collision" External link

9news Friday, October 4, 2019 5:41:00 AM EAT

Delia Rickard said : "Under this urgent recall, drivers are entitled to have their vehicles towed to the dealership by the manufacturer and have the airbag replaced for free. Drivers may be entitled to a loan vehicle while the airbag is replaced," "We encourage all drivers to check if their vehicle is affected, even if they have checked before, and to act immediately to have their airbag replaced" External link

9news Friday, October 4, 2019 5:41:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

illawarramercury Friday, September 27, 2019 7:49:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

dailyadvertiser Friday, September 27, 2019 6:27:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

bordermail Friday, September 27, 2019 5:45:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

maitlandmercury Friday, September 27, 2019 5:12:00 AM EAT

Delia Rickard said : "This could lead to low-income customers getting into debt from overdrafts they did not agree to, which is exactly the kind of problem the Hayne royal commission sought to address," External link

yahoo-au Friday, September 27, 2019 5:06:00 AM EAT

Delia Rickard said : "If you're ever called by someone making threats about arrest or deportation, it is a scam," External link

smh Monday, September 16, 2019 5:11:00 AM EAT

Delia Rickard said : "If you're ever called by someone making threats about arrest or deportation, it is a scam," External link

brisbanetimes Monday, September 16, 2019 5:08:00 AM EAT

Delia Rickard said : "If you're ever called by someone making threats about arrest or deportation, it is a scam," External link

theage Monday, September 16, 2019 4:53:00 AM EAT

Delia Rickard added : "These extraordinary losses show that scammers are causing significant financial and emotional harm to many Australians," "Scammers are adapting old scams to new technology, seeking payment through unusual methods and automating scam calls to increase their reach to potential victims" External link

9news Thursday, August 15, 2019 5:52:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

illawarramercury Monday, August 12, 2019 9:26:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

dailyadvertiser Monday, August 12, 2019 9:01:00 AM EAT

Delia Rickard said : “People need to update their idea of what a scam is so that we are less vulnerable. Scammers are professional businesses dedicated to ripping us off,” “They have call centres with convincing scripts, staff training programs, and corporate performance indicators their ‘employees’ need to meet” External link

yahoo-au Monday, August 12, 2019 8:58:00 AM EAT

Delia Rickard said : “People need to update their idea of what a scam is so that we are less vulnerable. Scammers are professional businesses dedicated to ripping us off,” “They have call centres with convincing scripts, staff training programs, and corporate performance indicators their ‘employees’ need to meet” External link

yahoo-au Monday, August 12, 2019 8:58:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

maitlandmercury Monday, August 12, 2019 8:36:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

bordermail Monday, August 12, 2019 8:13:00 AM EAT

Delia Rickard said : "Scammers are professional businesses dedicated to ripping us off. They have call centres with convincing scripts, staff training programs, and corporate performance indicators their 'employees' need to meet," External link

yahoo-au Monday, August 12, 2019 7:58:00 AM EAT

Delia Rickard added : "These extraordinary losses show that scammers are causing significant financial and emotional harm to many Australians," "Scammers are adapting old scams to new technology, seeking payment through unusual methods and automating scam calls to increase their reach to potential victims" External link

dailyadvertiser Thursday, August 8, 2019 3:22:00 AM EAT

Delia Rickard added : "These extraordinary losses show that scammers are causing significant financial and emotional harm to many Australians," "Scammers are adapting old scams to new technology, seeking payment through unusual methods and automating scam calls to increase their reach to potential victims" External link

yahoo-au Thursday, August 8, 2019 3:04:00 AM EAT

Delia Rickard said : "One of the ACCC's Product Safety Priorities for 2019 is to help prevent injuries and deaths to infants caused by unsafe sleeping products," "The ACCC urges parents and caregivers to follow expert advice about safe sleep practices - both night and day, place babies to sleep on their backs on a firm, flat surface without pillows, bumpers or other items in the sleep environment and with bedding tucked in securely or alternatively place baby in a safe baby sleeping bag" External link

illawarramercury Sunday, July 14, 2019 1:54:00 AM EAT

Delia Rickard said : "One of the ACCC's Product Safety Priorities for 2019 is to help prevent injuries and deaths to infants caused by unsafe sleeping products," "The ACCC urges parents and caregivers to follow expert advice about safe sleep practices - both night and day, place babies to sleep on their backs on a firm, flat surface without pillows, bumpers or other items in the sleep environment and with bedding tucked in securely or alternatively place baby in a safe baby sleeping bag" External link

maitlandmercury Sunday, July 14, 2019 1:36:00 AM EAT

Delia Rickard said : "One of the ACCC's Product Safety Priorities for 2019 is to help prevent injuries and deaths to infants caused by unsafe sleeping products," "The ACCC urges parents and caregivers to follow expert advice about safe sleep practices - both night and day, place babies to sleep on their backs on a firm, flat surface without pillows, bumpers or other items in the sleep environment and with bedding tucked in securely or alternatively place baby in a safe baby sleeping bag" External link

dailyadvertiser Sunday, July 14, 2019 1:33:00 AM EAT

Delia Rickard said : "One of the ACCC's Product Safety Priorities for 2019 is to help prevent injuries and deaths to infants caused by unsafe sleeping products," "The ACCC urges parents and caregivers to follow expert advice about safe sleep practices - both night and day, place babies to sleep on their backs on a firm, flat surface without pillows, bumpers or other items in the sleep environment and with bedding tucked in securely or alternatively place baby in a safe baby sleeping bag" External link

bordermail Sunday, July 14, 2019 1:18:00 AM EAT

Delia Rickard said : "We believe that local consumers generally don't travel beyond the Newcastle/Hunter Valley region to buy new cars, and it is difficult to find out the final price for a car without visiting a dealership," External link

yahoo-au Monday, June 24, 2019 5:59:00 AM EAT

Delia Rickard added : "Scammers are increasingly using trusted brands like 'NBN' to trick unsuspecting consumers into parting with their money or personal information," External link

zdnet Monday, June 17, 2019 4:49:00 AM EAT

Delia Rickard said : “I think social media and apps have really helped scammers target older people. With social media you can lurk and stalk if people don’t have good privacy settings,” External link

heraldsun Monday, May 6, 2019 5:46:00 AM EAT

Delia Rickard said : “I think social media and apps have really helped scammers target older people. With social media you can lurk and stalk if people don’t have good privacy settings,” External link

dailytelegraph Monday, May 6, 2019 5:16:00 AM EAT

Delia Rickard said : "We encourage consumers to visit Is My Airbag Safe to check if their vehicle is affected," External link

dailyadvertiser Thursday, May 2, 2019 7:17:00 PM EAT

Delia Rickard said : "Scammers are adapting old scams to new technology, seeking payment through unusual methods, and automating scam calls to increase their reach to potential victims," External link

zdnet Monday, April 29, 2019 9:39:00 AM EAT

Delia Rickard said : “Remote access scams have been around for a long time, traditionally you get a call telling you there is a problem with your computer,” “The person usually says they are from Microsoft or Telstra and they ask for a fee to fix the problem, they will convince you they are helping track down the scammer” External link

dailytelegraph Monday, April 29, 2019 9:21:00 AM EAT

Delia Rickard said : “Remote access scams have been around for a long time, traditionally you get a call telling you there is a problem with your computer,” “The person usually says they are from Microsoft or Telstra and they ask for a fee to fix the problem, they will convince you they are helping track down the scammer” External link

heraldsun Monday, April 29, 2019 9:08:00 AM EAT

Delia Rickard said : "They're organised crime, they're very big business and they're very tech savvy" External link

smh Sunday, April 28, 2019 2:55:00 PM EAT

Delia Rickard said : "They [the scammers] really are everywhere, and you can't be too careful with your personal information. Every time you are asked for money, you really need to check that you are dealing with the right person," External link

smh Sunday, April 28, 2019 2:55:00 PM EAT

Delia Rickard said : “Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” External link

smh Sunday, April 28, 2019 2:55:00 PM EAT

Delia Rickard said : "They're organised crime, they're very big business and they're very tech savvy" External link

watoday Sunday, April 28, 2019 2:41:00 PM EAT

Delia Rickard said : "They [the scammers] really are everywhere, and you can't be too careful with your personal information. Every time you are asked for money, you really need to check that you are dealing with the right person," External link

watoday Sunday, April 28, 2019 2:41:00 PM EAT

Delia Rickard said : “Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” External link

watoday Sunday, April 28, 2019 2:41:00 PM EAT

Delia Rickard said : "They're organised crime, they're very big business and they're very tech savvy" External link

theage Sunday, April 28, 2019 2:37:00 PM EAT

Delia Rickard said : "They [the scammers] really are everywhere, and you can't be too careful with your personal information. Every time you are asked for money, you really need to check that you are dealing with the right person," External link

theage Sunday, April 28, 2019 2:37:00 PM EAT

Delia Rickard said : “Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” External link

theage Sunday, April 28, 2019 2:37:00 PM EAT

Delia Rickard said : "They're organised crime, they're very big business and they're very tech savvy" External link

brisbanetimes Sunday, April 28, 2019 2:33:00 PM EAT

Delia Rickard said : "They [the scammers] really are everywhere, and you can't be too careful with your personal information. Every time you are asked for money, you really need to check that you are dealing with the right person," External link

brisbanetimes Sunday, April 28, 2019 2:33:00 PM EAT

Delia Rickard said : “Scammers are using pressure and fear tactics combined with technology to trick people into parting with their money,” External link

brisbanetimes Sunday, April 28, 2019 2:33:00 PM EAT

Delia Rickard said : “Be careful if someone you don’t know makes contact on social media and presents themselves as a ‘too good to be true’ catch. It’s likely they’ve done some research on you beforehand to find out things about you to create an instant bond,” External link

9news Thursday, April 4, 2019 6:55:00 AM EAT

Delia Rickard said : "Finding potential new love is exhilarating but that can make it easy to miss the red flags that point to you falling for a scammer," External link

qt Thursday, February 14, 2019 7:19:00 AM EAT

Delia Rickard said : “Be careful if someone you don’t know makes contact on social media and presents themselves as a ‘too good to be true’ catch. It’s likely they’ve done some research on you beforehand to find out things about you to create an instant bond,” External link

9news Wednesday, February 13, 2019 4:11:00 AM EAT

Delia Rickard says : "Despite good progress, motorists and car manufacturers shouldn't become complacent," "If you receive a letter or call from your car's manufacturer, don't delay or ignore it" External link

qt Tuesday, February 5, 2019 7:49:00 AM EAT

Delia Rickard said : "If you hear these tales from a 'seller', stop all communication with them. The puppy, sadly, isn't real and if you make those payments, you'll lose your money," External link

qt Saturday, January 12, 2019 7:43:00 AM EAT

Delia Rickard said : "In real terms, the stamp duty revenue collected from home, contents and strata insurance in northern Australia has increased from $22 million per year in 2007–08 to $79 million in 2017–18," "GST revenue has increased from $25 million to $78 million over the same period" External link

abc-au Wednesday, December 19, 2018 2:39:00 AM EAT

Delia Rickard said : "This is the second time the ACCC has taken action against MSY entities. The court imposed penalties in 2011 for misleading consumer warranty representations," External link

smh Friday, October 27, 2017 7:15:00 AM EAT

Delia Rickard said : “Scammers create very believable profiles, including stealing the identities of real, trusted people. If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

taipeitimes Tuesday, February 14, 2017 1:45:00 AM EAT

Delia Rickard said : “If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

scmp Tuesday, February 14, 2017 1:19:00 AM EAT

Delia Rickard said : “Scammers create very believable profiles, including stealing the identities of real, trusted people. "If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

enca Monday, February 13, 2017 8:54:00 PM EAT

Delia Rickard said : “Scammers create very believable profiles, including stealing the identities of real, trusted people. "If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

WortLuxembourg-en Monday, February 13, 2017 7:44:00 PM EAT

Delia Rickard dit : "Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte" External link

romandie Monday, February 13, 2017 5:17:00 PM EAT

Delia Rickard ajoute : "Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide" External link

romandie Monday, February 13, 2017 5:17:00 PM EAT

Delia Rickard dit : "Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte" External link

romandie Monday, February 13, 2017 5:17:00 PM EAT

Delia Rickard ajoute : "Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide" External link

romandie Monday, February 13, 2017 5:17:00 PM EAT

Delia Rickard dit : «Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte» External link

tdg Monday, February 13, 2017 4:36:00 PM EAT

Delia Rickard ajoute : «Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide» External link

tdg Monday, February 13, 2017 4:36:00 PM EAT

Delia Rickard dit : «Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte» External link

24heures Monday, February 13, 2017 4:23:00 PM EAT

Delia Rickard ajoute : «Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide» External link

24heures Monday, February 13, 2017 4:23:00 PM EAT

Delia Rickard said : “If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

thejournal Monday, February 13, 2017 3:07:00 PM EAT

Delia Rickard said : “If you meet someone who seems too good to be true, do some research to see if they’re the real deal,” External link

todayonline Monday, February 13, 2017 2:48:00 PM EAT

Delia Rickard dit : "Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte" External link

afp-fr Monday, February 13, 2017 1:37:00 PM EAT

Delia Rickard ajoute : "Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide" External link

afp-fr Monday, February 13, 2017 1:37:00 PM EAT

Delia Rickard dit : «Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte» External link

tdg Monday, February 13, 2017 1:14:00 PM EAT

Delia Rickard ajoute : «Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de véritables personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide» External link

tdg Monday, February 13, 2017 1:14:00 PM EAT

Delia Rickard dit : «Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte» External link

24heures Monday, February 13, 2017 1:04:00 PM EAT

Delia Rickard ajoute : «Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de véritables personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide» External link

24heures Monday, February 13, 2017 1:04:00 PM EAT

Delia Rickard dit : "Les escrocs du romantisme sont de plus en plus manipulateurs alors si vous allez sur internet en ce jour de la Saint-Valentin pour rechercher l'amour, il est absolument vital que vous sachiez reconnaître les signes d'alerte" External link

afp-fr Monday, February 13, 2017 10:44:00 AM EAT

Delia Rickard ajoute : "Les voleurs mettent sur pied des profils très crédibles, y compris en s'emparant de l'identité de véritables personnes de confiance. Si vous rencontrez quelqu'un qui a l'air trop beau pour être vrai, faites un peu de recherches pour voir si c'est du solide" External link

afp-fr Monday, February 13, 2017 10:44:00 AM EAT

Delia Rickard said : "We are doing a lot of work with intermediaries such as the banks and Facebook, to try to have them play a greater role in stopping scammers," "Some banks, and Western Union, are getting good at identifying when someone may be sending money to a scammer, by contacting them and trying to convince them not to" External link

smh Sunday, February 12, 2017 4:51:00 PM EAT

Delia Rickard said : "We are doing a lot of work with intermediaries such as the banks and Facebook, to try to have them play a greater role in stopping scammers," "Some banks, and Western Union, are getting good at identifying when someone may be sending money to a scammer, by contacting them and trying to convince them not to" External link

brisbanetimes Sunday, February 12, 2017 2:16:00 PM EAT

Delia Rickard said : "They send people out to get literally thousands of dollars of iTunes gift cards," External link

news_com_au Tuesday, January 3, 2017 2:07:00 AM EAT

Delia Rickard said : "The bottom line is, no matter how fabulous the person seems, how wonderful, if you don't know them in real life, never ever send money to someone you've met online and never share intimate photos and videos with people online," External link

9news Tuesday, January 3, 2017 1:32:00 AM EAT

Delia Rickard said : "They send people out to get literally thousands of dollars of iTunes gift cards," External link

9news Tuesday, January 3, 2017 1:32:00 AM EAT

Delia Rickard said : "To unlock your computer, scammers demand payment in the form of bitcoins (a form of online currency) or wire transfer," "Even if you pay the fee, there is no guarantee that you will be able to access your computer again" External link

smh Monday, December 12, 2016 5:16:00 AM EAT

Delia Rickard said : "Australia Post will never call you out of the blue to request payment or send you an email asking you to click on an attachment," "If you receive an email about an undeliverable package, don't open any attachments or download files, delete it straight away" External link

smh Monday, December 12, 2016 5:16:00 AM EAT

Delia Rickard said : "To unlock your computer, scammers demand payment in the form of bitcoins (a form of online currency) or wire transfer," "Even if you pay the fee, there is no guarantee that you will be able to access your computer again" External link

brisbanetimes Monday, December 12, 2016 5:12:00 AM EAT

Delia Rickard said : "Australia Post will never call you out of the blue to request payment or send you an email asking you to click on an attachment," "If you receive an email about an undeliverable package, don't open any attachments or download files, delete it straight away" External link

brisbanetimes Monday, December 12, 2016 5:12:00 AM EAT

Delia Rickard said : "When you go to book a break, scammers direct you away from the site and ask you to pay them directly using money orders or wire transfer services such as Western Union and MoneyGram," External link

brisbanetimes Monday, December 5, 2016 6:52:00 AM EAT

Delia Rickard said : "When you go to book a break, scammers direct you away from the site and ask you to pay them directly using money orders or wire transfer services such as Western Union and MoneyGram," External link

smh Monday, December 5, 2016 6:46:00 AM EAT

Delia Rickard said : "The ACCC will continue to work with insurers to improve compliance with the ACL (consumer law), particularly around how insurers communicate benefit changes to their customers," "We will also take enforcement action where it is needed" External link

smh Monday, November 7, 2016 10:24:00 AM EAT

Delia Rickard said : "The ACCC will continue to work with insurers to improve compliance with the ACL (consumer law), particularly around how insurers communicate benefit changes to their customers," "We will also take enforcement action where it is needed" External link

brisbanetimes Saturday, November 5, 2016 11:59:00 AM EAT

Delia Rickard said : "They demand payment through wire transfers or iTunes gift cards. ...That is a substantial amount of money, particularly if you have just arrived in Australia," "I understand they call constantly, they are very harassing and very unpleasant to be on the phone with" External link

brisbanetimes Tuesday, October 4, 2016 6:20:00 AM EAT

Delia Rickard said : "They demand payment through wire transfers or iTunes gift cards. ...That is a substantial amount of money, particularly if you have just arrived in Australia," "I understand they call constantly, they are very harassing and very unpleasant to be on the phone with" External link

smh Tuesday, October 4, 2016 5:41:00 AM EAT

Delia Rickard said : "Recently, these scams have been going one step further, threatening the arrest of loved ones, or claiming they have already been arrested or detained," "If in doubt, don't use any contact details provided by the caller, instead look up the government department or organisation yourself in the phone book or online and phone or email them" External link

smh Tuesday, October 4, 2016 4:18:00 AM EAT

Delia Rickard said : "We find them in car remotes, TV remotes, kitchen scales, greeting cards — they are everywhere," "And unfortunately, if they are swallowed by a child, particularly one under five, it can get lodged in their oesophagus, and the saliva interacts with it to burn a hole through their throat — in worst cases leading to death — but also all too often leading to serious injuries sometimes which last an entire life" External link

abc-au Monday, September 19, 2016 5:14:00 AM EAT

Delia Rickard said : "This industry code is fantastic because the people involved are all the big retailers," External link

brisbanetimes Sunday, September 18, 2016 6:29:00 PM EAT

Delia Rickard said : "It's the message it sends about safety. Just like cigarettes and knives on high counters. It is important we have messaging in stores that these are unsafe products," External link

brisbanetimes Sunday, September 18, 2016 6:29:00 PM EAT

Delia Rickard said : "This industry code is fantastic because the people involved are all the big retailers," External link

smh Sunday, September 18, 2016 5:35:00 PM EAT

Delia Rickard said : "It's the message it sends about safety. Just like cigarettes and knives on high counters. It is important we have messaging in stores that these are unsafe products," External link

smh Sunday, September 18, 2016 5:35:00 PM EAT

Delia Rickard said : "Tax scammers are particularly aggressive so many people feel pressured to pay quickly without questioning them," "The most threatening scammers even say that police are on their way to arrest you but can be stopped if you pay immediately" External link

smh Saturday, September 10, 2016 7:39:00 AM EAT

Delia Rickard said : "Tax scammers are particularly aggressive so many people feel pressured to pay quickly without questioning them," "The most threatening scammers even say that police are on their way to arrest you but can be stopped if you pay immediately" External link

brisbanetimes Saturday, September 10, 2016 7:21:00 AM EAT

Delia Rickard said : "The mandatory safety standard for children's nightwear exists to ensure that consumers have accurate information about flammability. In this case, one garment was so unsafe that it should not have been supplied in Australia at all," External link

brisbanetimes Tuesday, August 30, 2016 5:52:00 AM EAT

Delia Rickard said : "All retailers who sell products covered by an Australian mandatory safety standard must ensure they have compliance processes in place...failure to do so not only puts consumers at risk but, as these penalties demonstrate, is a breach of the Australian Consumer Law which can attract significant penalties," External link

brisbanetimes Tuesday, August 30, 2016 5:52:00 AM EAT

Delia Rickard said : "The mandatory safety standard for children's nightwear exists to ensure that consumers have accurate information about flammability. In this case, one garment was so unsafe that it should not have been supplied in Australia at all," External link

smh Tuesday, August 30, 2016 5:22:00 AM EAT

Delia Rickard said : "All retailers who sell products covered by an Australian mandatory safety standard must ensure they have compliance processes in place...failure to do so not only puts consumers at risk but, as these penalties demonstrate, is a breach of the Australian Consumer Law which can attract significant penalties," External link

smh Tuesday, August 30, 2016 5:22:00 AM EAT

Delia Rickard said : "Across the board, the ACCC has concern about suppliers seeking to keep prices down, outsourcing production to overseas countries often without adequate safety protocols in place," External link

xinhuanet_en Tuesday, August 2, 2016 12:06:00 PM EAT

Delia Rickard said : "They usually target older Australians that are home during the day who still have a landline," "It makes them more susceptible to scams" External link

brisbanetimes Tuesday, August 2, 2016 9:23:00 AM EAT

Delia Rickard said : "They usually target older Australians that are home during the day who still have a landline," "It makes them more susceptible to scams" External link

smh Tuesday, August 2, 2016 6:44:00 AM EAT



Key Titles and Phrases Count Lang Last Seen
chairwoman42.11%EN09/01/201701/09/2017
vice-présidente42.11%FR02/13/201713/02/2017
spokesperson5.26%EN11/24/201624/11/2016
consumer commission deputy chairwoman5.26%EN07/25/201625/07/2016
commissioner5.26%EN07/21/201621/07/2016
Names Lang Count
Delia RickardEN89.04%
Delia RickardFR10.96%


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