Robert Isom

Last updated on 2016-07-05T23:06+0300.

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Quotes... Extracted quotes from

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Thursday, December 31, 2020 5:44:00 PM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than it’s ever been before” External link

wsvn Thursday, December 31, 2020 5:44:00 PM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Thursday, December 31, 2020 5:44:00 PM EAT

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Thursday, December 31, 2020 4:58:00 AM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than it’s ever been before” External link

wsvn Thursday, December 31, 2020 4:58:00 AM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Thursday, December 31, 2020 4:58:00 AM EAT

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Wednesday, December 30, 2020 11:30:00 AM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than it’s ever been before” External link

wsvn Wednesday, December 30, 2020 11:30:00 AM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Wednesday, December 30, 2020 11:30:00 AM EAT

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Wednesday, December 30, 2020 3:35:00 AM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than it’s ever been before” External link

wsvn Wednesday, December 30, 2020 3:35:00 AM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Wednesday, December 30, 2020 3:35:00 AM EAT

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Wednesday, December 30, 2020 12:23:00 AM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than its ever been before” External link

wsvn Wednesday, December 30, 2020 12:23:00 AM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Wednesday, December 30, 2020 12:23:00 AM EAT

Robert Isom said : “Piloting this new solution is a direct response to our customers’ increasing desire to explore more international travel opportunities,” External link

jamaica-gleaner Monday, November 16, 2020 12:10:00 PM EAT

Robert Isom said : “Piloting this new solution is a direct response to our customers’ increasing desire to explore more international travel opportunities,” External link

HindustanTimes Friday, November 13, 2020 7:25:00 AM EAT

Robert Isom said : "Piloting this new solution is a direct response to our customers' increasing desire to explore more international travel opportunities," External link

news-yahoo Friday, November 13, 2020 4:59:00 AM EAT

Robert Isom said : "Our initial preflight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

rttnews Tuesday, November 3, 2020 6:04:00 PM EAT

Robert Isom said : "Our initial pre-flight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

wkbw Tuesday, November 3, 2020 4:34:00 AM EAT

Robert Isom said : "Our initial pre-flight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

abcactionnews Tuesday, November 3, 2020 4:07:00 AM EAT

Robert Isom said : "Our initial pre-flight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

kxxv Tuesday, November 3, 2020 4:02:00 AM EAT

Robert Isom said : "Our initial pre-flight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

newschannel5 Tuesday, November 3, 2020 3:50:00 AM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

gulf-times Wednesday, September 30, 2020 9:18:00 PM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

wkbw Wednesday, September 30, 2020 1:55:00 AM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

abcactionnews Wednesday, September 30, 2020 1:23:00 AM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

kxxv Wednesday, September 30, 2020 1:16:00 AM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

newschannel5 Wednesday, September 30, 2020 12:54:00 AM EAT

Robert Isom said : "The actions we have taken to ensure the safety and well-being of our team and customers are working," External link

news-yahoo Saturday, September 19, 2020 1:30:00 PM EAT

Robert Isom said : “This is an incredible opportunity for both of our airlines. American has a strong history in the Northeast, and we are proud to partner with JetBlue as the latest chapter in that long history. Together, we can offer customers an industry-leading product in New York and Boston with more flights and more seats to more cities” External link

srilankaguardian Monday, July 20, 2020 6:39:00 AM EAT

Robert Isom told : “Those 787s that are coming in – they can serve as potential growth or they can take out additional 777s over the long run as that fleet ages,” External link

forbes Thursday, May 21, 2020 1:50:00 PM EAT

Robert Isom said : “From a widebody perspective, we’re down to 787s and 777s,” External link

forbes Thursday, May 21, 2020 1:50:00 PM EAT

Robert Isom told : “When I take a look at where we’re headed, we’ve got a great fleet of 777s – 200s and 300s – mashed with the 787s,” External link

forbes Thursday, May 21, 2020 1:50:00 PM EAT

Robert Isom said : “We do anticipate it will be domestic focused,” “It will be a very long time for international to come back” External link

forbes Wednesday, May 20, 2020 10:54:00 PM EAT

Robert Isom said : “Every worker at Elmhurst has seen and experienced challenges many of us cannot imagine. They’ve given so much of themselves and chose to serve their community with care, compassion and equity for every patient,” External link

fox35orlando Wednesday, May 13, 2020 4:38:00 AM EAT

Robert Isom said : “These funds are being distributed to ensure continuation of essential airline service and protect jobs” External link

forbes Tuesday, March 31, 2020 1:58:00 PM EAT

Robert Isom said : “This is a crisis unlike any we’ve faced in the past. Together, we will continue to be aggressive on all fronts so that we ensure American’s future is intact. We are in the fight of our lives, and we will win. Now is the time to come together and rally against a common enemy” External link

routes-news Monday, March 23, 2020 8:31:00 PM EAT

Robert Isom said : “We are in the fight of our lives, and we will win,” “Now is the time to come together and rally against a common enemy. The spread of COVID-19 stops with all of us following CDC guidelines, practicing social distancing and educating ourselves with facts” External link

foxnews Saturday, March 21, 2020 12:52:00 AM EAT

Robert Isom said : “This is a crisis unlike any we’ve faced in the past,” “While these steps are unparalleled, we expect demand to fall even more before it gets better” External link

news-yahoo Thursday, March 19, 2020 10:46:00 PM EAT

Robert Isom said ( about Robert Isom ) : “Certainly there is an impact to Asia travel,” "There is certainly impact to some European cities as well now, because of some of the things we’re seeing in Italy”. But, he added: “as we told the team earlier today, travel is part of the lifeblood of commerce... So we know that travel demand will rebound, and we have been through situations in the past, with H1N1 [flu] most recently, and we know how to handle situations like this”. Isom also expressed confidence in how American’s operational performance has been getting better, “after arguably a difficult summer”. “We’re seeing better results than we ever have in our company’s history, at having aircraft ready to go first thing in the morning, and that just translates to performance throughout the rest of the day,” he said. The Philadelphia hub had its best January on record for such performance indicators, according to the company: 78.8% of flights departed on time (a one-point improvement from the year prior), 140 fewer mainline and regional flights were cancelled (a 55.8% improvement from the previous January), and 135 fewer flights were delayed (a 6.3% improvement). American has extended seasonal travel routes this year from Philadelphia to Lisbon and Prague (both will run from the spring until early January 2021). And it is making more frequent flights to Berlin and Dubrovnik, Croatia , with daily service this summer. The airline is also launching new flights from Philadelphia this summer — to Reykjavik, Iceland and to Morocco, American’s first-ever service to Africa. Isom said American is “primed” to offer new destinations and recently-announced network partnerships — with Alaska Airlines, and Brazil’s GOL, for instance — as it nears the final stages of integrating systems from its 2013 merger with US Airways. “Having the airline really set to run, as you want it, and to optimize from there," External link

philly Tuesday, March 3, 2020 2:32:00 PM EAT

Robert Isom disse : "Estamos orgulhosos de nossa forte presença na América Latina, que inclui 170 voos diários para a região, salas VIP Admirals Club e equipes próprias prestando Serviços Premium aos Clientes em São Paulo, Rio de Janeiro, Cidade do México e Buenos Aires" External link

atarde Tuesday, February 4, 2020 4:55:00 PM EAT

Robert Isom noted : “We achieved record results for combined mainline and regional on-time departures,” External link

news-yahoo Thursday, January 23, 2020 9:49:00 PM EAT

Robert Isom said ( about Charlotte Douglas International Airport ) : “set the stage for additional planned expansion next year in Charlotte,” External link

forbes Monday, November 18, 2019 5:38:00 PM EAT

Robert Isom said ( about Charlotte Douglas International Airport ) : “set the stage for additional planned expansion next year in Charlotte,” External link

forbes Monday, November 18, 2019 5:38:00 PM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

forbes Friday, October 11, 2019 3:56:00 AM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

forbes Friday, October 11, 2019 3:56:00 AM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

atwonline Thursday, October 10, 2019 11:35:00 PM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

forbes Thursday, October 10, 2019 9:35:00 PM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

forbes Thursday, October 10, 2019 9:35:00 PM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

news-yahoo Thursday, October 10, 2019 7:11:00 PM EAT

Robert Isom said : “We’ve disappointed a lot of customers this summer,” External link

680news Thursday, September 5, 2019 4:20:00 AM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

timescolonist Thursday, September 5, 2019 4:01:00 AM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

brownsvilleherald Thursday, September 5, 2019 2:00:00 AM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

eagletribune Thursday, September 5, 2019 1:22:00 AM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

brownsvilleherald Wednesday, September 4, 2019 11:45:00 PM EAT

Robert Isom said : “We’ve disappointed a lot of customers this summer,” External link

ChinaPost Wednesday, September 4, 2019 11:40:00 PM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

news-yahoo Wednesday, September 4, 2019 10:53:00 PM EAT

Robert Isom said : “We’ve disappointed a lot of customers this summer,” External link

dailyjournal Wednesday, September 4, 2019 10:28:00 PM EAT

Robert Isom said : "This opportunity, with the enhancements being made to the XLR are really cool," External link

cnbc Wednesday, June 19, 2019 8:42:00 PM EAT

Robert Isom said : “and we hoped to have quite a bit more done than that,” “But ... we’ve decided to put off further installation until the beginning of next year” External link

atwonline Tuesday, May 21, 2019 9:06:00 PM EAT

Robert Isom said : “I don’t like to see people sitting back or shooting the breeze, but, you know what, if they are, it’s a pretty good day in the IOC,” External link

star-telegram Tuesday, February 26, 2019 11:49:00 PM EAT

Robert Isom said ( about Tokyo Haneda ) : “Enhanced service at Haneda would give our customers better access to downtown Tokyo and open up JAL’s domestic network with flights to destinations like Osaka, Sapporo and Fukuoka” External link

routes-news Friday, February 22, 2019 5:11:00 PM EAT

Robert Isom said : “The final bucket that we see a lot of opportunities is network, and we’ve talked about DFW and getting to 900 departures as well, but that involves restructuring the network and making sure that we’re putting aircraft where they want to go,” External link

atwonline Friday, January 25, 2019 12:19:00 AM EAT

Robert Isom said : “Some of the things that you may see going forward is that from a seasonal perspective, some of the hubsPhoenix, Chicagoperform better at certain points of the year than otherwise. And so, you will see us flex to take maximum advantage of those opportunities,” External link

atwonline Friday, January 25, 2019 12:19:00 AM EAT

Robert Isom said ( about Charlotte Washington ) : “When you take a look at hub profitability, DFW, Charlotte, [Washington National] those are our most profitable hubs,” “And so we see ourselves growing into incredible strength, and we really look forward to be able to take this opportunity This is really our first chance to grow one of our most profitable hubs. It's still keyed on having these additional gates” External link

atwonline Friday, January 25, 2019 12:19:00 AM EAT

Robert Isom said : "We weren't pleased with our 'likely-to-recommend' scores," External link

ABCnews Friday, January 25, 2019 12:00:00 AM EAT

Robert Isom said : "We weren't pleased with our `likely-to-recommend' scores," External link

news-gazette Thursday, January 24, 2019 10:48:00 PM EAT

Robert Isom said : “We weren’t pleased with our ‘likely-to-recommend’ scores,” External link

seattletimes Thursday, January 24, 2019 9:10:00 PM EAT

Robert Isom said : "We weren't pleased with our 'likely-to-recommend' scores," External link

wacotrib Thursday, January 24, 2019 8:09:00 PM EAT

Robert Isom said : "We weren't pleased with our 'likely-to-recommend' scores," External link

bakersfieldnow Thursday, January 24, 2019 7:52:00 PM EAT

Robert Isom said : "We weren't pleased with our 'likely-to-recommend' scores," External link

bradenton Thursday, January 24, 2019 7:22:00 PM EAT

Robert Isom said : “We continue to play to our strengths when it comes to our network, adding high-quality, high-margin growth and redeployment opportunities at our most profitable hubs,” External link

charlotteobserver Wednesday, January 9, 2019 8:46:00 PM EAT

Robert Isom said : “Performance [of basic economy] has been in line with expectations with about 50% of customers who received a basic offer choosing to buy up to the main cabin product,” External link

atwonline Thursday, October 26, 2017 11:07:00 PM EAT

Robert Isom said : “One delay at the beginning of the day can impact hundreds, if not thousands, of passengers and their belongings,” “It’s not only the most customer-friendly; it’s also the most financially sound way to run an airline,” External link

taipeitimes Saturday, July 23, 2016 8:58:00 PM EAT

Robert Isom told : “hundreds, if not thousands of passengers,” External link

huffingtonpost-us-en Wednesday, July 20, 2016 6:02:00 PM EAT

Robert Isom said : "One delay at the beginning of the day can impact hundreds, if not thousands, of passengers and their belongings," External link

dallasnews Wednesday, July 20, 2016 12:33:00 AM EAT

Robert Isom said : “One delay at the beginning of the day can impact hundreds, if not thousands, of passengers and their belongings,” External link

bostonglobe Tuesday, July 19, 2016 5:04:00 AM EAT

Robert Isom said : "This is in addition to the $21 million we are already spending on non-security functions at our largest airports—like bin running and queue management—which enable TSA officers to focus solely on the screening aspects of their jobs," External link

cnbc Sunday, July 10, 2016 9:29:00 PM EAT

Robert Isom wrote : "Neither initiative is a slam dunk to solve TSA woes, but they are both huge steps in the right direction," External link

4-traders Wednesday, July 6, 2016 4:48:00 AM EAT

Robert Isom wrote : "Neither initiative is a slam dunk to solve TSA woes, but they are both huge steps in the right direction," External link

chicagotribune Wednesday, July 6, 2016 12:18:00 AM EAT

Robert Isom said : "evoke frustration from all of us, as well as our customers who continue to miss flights due to lines that are literally out the door," External link

tradearabia Thursday, May 19, 2016 7:45:00 AM EAT

Robert Isom said : "evoke frustration from all of us, as well as our customers who continue to miss flights due to lines that are literally out the door," External link

brisbanetimes Thursday, May 19, 2016 6:23:00 AM EAT

Robert Isom said : "evoke frustration from all of us, as well as our customers who continue to miss flights due to lines that are literally out the door," External link

smh Thursday, May 19, 2016 6:20:00 AM EAT

Robert Isom said : "evoke frustration from all of us, as well as our customers who continue to miss flights due to lines that are literally out the door," External link

reuters Thursday, May 19, 2016 1:29:00 AM EAT



Key Titles and Phrases Count Lang Last Seen
president16.20%EN02/01/201701/02/2017
american airlines president6.15%EN02/01/201701/02/2017
chief operating officer49.16%EN08/30/201630/08/2016
officer17.32%EN08/30/201630/08/2016
coo6.70%EN08/30/201630/08/2016
current chief operating officer0.56%EN08/30/201630/08/2016
american airlines coo1.12%EN08/05/201605/08/2016
american airlines chief operating officer2.79%EN07/20/201620/07/2016
Names Lang Count
Robert IsomEN100.00%


 
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Quotes... Extracted quotes about

Robert Isom said ( about Robert Isom ) : “Certainly there is an impact to Asia travel,” "There is certainly impact to some European cities as well now, because of some of the things we’re seeing in Italy”. But, he added: “as we told the team earlier today, travel is part of the lifeblood of commerce... So we know that travel demand will rebound, and we have been through situations in the past, with H1N1 [flu] most recently, and we know how to handle situations like this”. Isom also expressed confidence in how American’s operational performance has been getting better, “after arguably a difficult summer”. “We’re seeing better results than we ever have in our company’s history, at having aircraft ready to go first thing in the morning, and that just translates to performance throughout the rest of the day,” he said. The Philadelphia hub had its best January on record for such performance indicators, according to the company: 78.8% of flights departed on time (a one-point improvement from the year prior), 140 fewer mainline and regional flights were cancelled (a 55.8% improvement from the previous January), and 135 fewer flights were delayed (a 6.3% improvement). American has extended seasonal travel routes this year from Philadelphia to Lisbon and Prague (both will run from the spring until early January 2021). And it is making more frequent flights to Berlin and Dubrovnik, Croatia , with daily service this summer. The airline is also launching new flights from Philadelphia this summer — to Reykjavik, Iceland and to Morocco, American’s first-ever service to Africa. Isom said American is “primed” to offer new destinations and recently-announced network partnerships — with Alaska Airlines, and Brazil’s GOL, for instance — as it nears the final stages of integrating systems from its 2013 merger with US Airways. “Having the airline really set to run, as you want it, and to optimize from there," External link

philly Tuesday, March 3, 2020 2:32:00 PM EAT

AfricaBrief

Robert Isom

Last updated on 2016-07-05T23:06+0300.

About this image

sign

Quotes... Extracted quotes from

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Thursday, December 31, 2020 5:44:00 PM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than it’s ever been before” External link

wsvn Thursday, December 31, 2020 5:44:00 PM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Thursday, December 31, 2020 5:44:00 PM EAT

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Thursday, December 31, 2020 4:58:00 AM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than it’s ever been before” External link

wsvn Thursday, December 31, 2020 4:58:00 AM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Thursday, December 31, 2020 4:58:00 AM EAT

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Wednesday, December 30, 2020 11:30:00 AM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than it’s ever been before” External link

wsvn Wednesday, December 30, 2020 11:30:00 AM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Wednesday, December 30, 2020 11:30:00 AM EAT

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Wednesday, December 30, 2020 3:35:00 AM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than it’s ever been before” External link

wsvn Wednesday, December 30, 2020 3:35:00 AM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Wednesday, December 30, 2020 3:35:00 AM EAT

Robert Isom said : “We’re confident that the aircraft is ready to go, and we’re looking forward to the flight today,” External link

wsvn Wednesday, December 30, 2020 12:23:00 AM EAT

Robert Isom said : “Our hearts go out to everyone involved in the incidents,” “This is an opportunity for us to learn from those incidents and make sure aviation is safe and safer than its ever been before” External link

wsvn Wednesday, December 30, 2020 12:23:00 AM EAT

Robert Isom said : “Well, this is the first flight, and I can tell you, as we take a look at our loads, there really isn’t anything to distinguish these flights from the rest of the system, and we haven’t seen anything to suggest people are booking away,” External link

wsvn Wednesday, December 30, 2020 12:23:00 AM EAT

Robert Isom said : “Piloting this new solution is a direct response to our customers’ increasing desire to explore more international travel opportunities,” External link

jamaica-gleaner Monday, November 16, 2020 12:10:00 PM EAT

Robert Isom said : “Piloting this new solution is a direct response to our customers’ increasing desire to explore more international travel opportunities,” External link

HindustanTimes Friday, November 13, 2020 7:25:00 AM EAT

Robert Isom said : "Piloting this new solution is a direct response to our customers' increasing desire to explore more international travel opportunities," External link

news-yahoo Friday, November 13, 2020 4:59:00 AM EAT

Robert Isom said : "Our initial preflight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

rttnews Tuesday, November 3, 2020 6:04:00 PM EAT

Robert Isom said : "Our initial pre-flight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

wkbw Tuesday, November 3, 2020 4:34:00 AM EAT

Robert Isom said : "Our initial pre-flight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

abcactionnews Tuesday, November 3, 2020 4:07:00 AM EAT

Robert Isom said : "Our initial pre-flight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

kxxv Tuesday, November 3, 2020 4:02:00 AM EAT

Robert Isom said : "Our initial pre-flight testing has performed remarkably well, including terrific customer feedback about the ease and availability of testing options," External link

newschannel5 Tuesday, November 3, 2020 3:50:00 AM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

gulf-times Wednesday, September 30, 2020 9:18:00 PM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

wkbw Wednesday, September 30, 2020 1:55:00 AM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

abcactionnews Wednesday, September 30, 2020 1:23:00 AM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

kxxv Wednesday, September 30, 2020 1:16:00 AM EAT

Robert Isom said : “The pandemic has changed our business in ways we never could have expected, but all the while, the entire American Airlines team has eagerly tackled the challenge of reimagining the way we deliver a safe, healthy and enjoyable travel experience for our customers,” External link

newschannel5 Wednesday, September 30, 2020 12:54:00 AM EAT

Robert Isom said : "The actions we have taken to ensure the safety and well-being of our team and customers are working," External link

news-yahoo Saturday, September 19, 2020 1:30:00 PM EAT

Robert Isom said : “This is an incredible opportunity for both of our airlines. American has a strong history in the Northeast, and we are proud to partner with JetBlue as the latest chapter in that long history. Together, we can offer customers an industry-leading product in New York and Boston with more flights and more seats to more cities” External link

srilankaguardian Monday, July 20, 2020 6:39:00 AM EAT

Robert Isom told : “Those 787s that are coming in – they can serve as potential growth or they can take out additional 777s over the long run as that fleet ages,” External link

forbes Thursday, May 21, 2020 1:50:00 PM EAT

Robert Isom said : “From a widebody perspective, we’re down to 787s and 777s,” External link

forbes Thursday, May 21, 2020 1:50:00 PM EAT

Robert Isom told : “When I take a look at where we’re headed, we’ve got a great fleet of 777s – 200s and 300s – mashed with the 787s,” External link

forbes Thursday, May 21, 2020 1:50:00 PM EAT

Robert Isom said : “We do anticipate it will be domestic focused,” “It will be a very long time for international to come back” External link

forbes Wednesday, May 20, 2020 10:54:00 PM EAT

Robert Isom said : “Every worker at Elmhurst has seen and experienced challenges many of us cannot imagine. They’ve given so much of themselves and chose to serve their community with care, compassion and equity for every patient,” External link

fox35orlando Wednesday, May 13, 2020 4:38:00 AM EAT

Robert Isom said : “These funds are being distributed to ensure continuation of essential airline service and protect jobs” External link

forbes Tuesday, March 31, 2020 1:58:00 PM EAT

Robert Isom said : “This is a crisis unlike any we’ve faced in the past. Together, we will continue to be aggressive on all fronts so that we ensure American’s future is intact. We are in the fight of our lives, and we will win. Now is the time to come together and rally against a common enemy” External link

routes-news Monday, March 23, 2020 8:31:00 PM EAT

Robert Isom said : “We are in the fight of our lives, and we will win,” “Now is the time to come together and rally against a common enemy. The spread of COVID-19 stops with all of us following CDC guidelines, practicing social distancing and educating ourselves with facts” External link

foxnews Saturday, March 21, 2020 12:52:00 AM EAT

Robert Isom said : “This is a crisis unlike any we’ve faced in the past,” “While these steps are unparalleled, we expect demand to fall even more before it gets better” External link

news-yahoo Thursday, March 19, 2020 10:46:00 PM EAT

Robert Isom said ( about Robert Isom ) : “Certainly there is an impact to Asia travel,” "There is certainly impact to some European cities as well now, because of some of the things we’re seeing in Italy”. But, he added: “as we told the team earlier today, travel is part of the lifeblood of commerce... So we know that travel demand will rebound, and we have been through situations in the past, with H1N1 [flu] most recently, and we know how to handle situations like this”. Isom also expressed confidence in how American’s operational performance has been getting better, “after arguably a difficult summer”. “We’re seeing better results than we ever have in our company’s history, at having aircraft ready to go first thing in the morning, and that just translates to performance throughout the rest of the day,” he said. The Philadelphia hub had its best January on record for such performance indicators, according to the company: 78.8% of flights departed on time (a one-point improvement from the year prior), 140 fewer mainline and regional flights were cancelled (a 55.8% improvement from the previous January), and 135 fewer flights were delayed (a 6.3% improvement). American has extended seasonal travel routes this year from Philadelphia to Lisbon and Prague (both will run from the spring until early January 2021). And it is making more frequent flights to Berlin and Dubrovnik, Croatia , with daily service this summer. The airline is also launching new flights from Philadelphia this summer — to Reykjavik, Iceland and to Morocco, American’s first-ever service to Africa. Isom said American is “primed” to offer new destinations and recently-announced network partnerships — with Alaska Airlines, and Brazil’s GOL, for instance — as it nears the final stages of integrating systems from its 2013 merger with US Airways. “Having the airline really set to run, as you want it, and to optimize from there," External link

philly Tuesday, March 3, 2020 2:32:00 PM EAT

Robert Isom disse : "Estamos orgulhosos de nossa forte presença na América Latina, que inclui 170 voos diários para a região, salas VIP Admirals Club e equipes próprias prestando Serviços Premium aos Clientes em São Paulo, Rio de Janeiro, Cidade do México e Buenos Aires" External link

atarde Tuesday, February 4, 2020 4:55:00 PM EAT

Robert Isom noted : “We achieved record results for combined mainline and regional on-time departures,” External link

news-yahoo Thursday, January 23, 2020 9:49:00 PM EAT

Robert Isom said ( about Charlotte Douglas International Airport ) : “set the stage for additional planned expansion next year in Charlotte,” External link

forbes Monday, November 18, 2019 5:38:00 PM EAT

Robert Isom said ( about Charlotte Douglas International Airport ) : “set the stage for additional planned expansion next year in Charlotte,” External link

forbes Monday, November 18, 2019 5:38:00 PM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

forbes Friday, October 11, 2019 3:56:00 AM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

forbes Friday, October 11, 2019 3:56:00 AM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

atwonline Thursday, October 10, 2019 11:35:00 PM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

forbes Thursday, October 10, 2019 9:35:00 PM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

forbes Thursday, October 10, 2019 9:35:00 PM EAT

Robert Isom said : “This is an opportunity to sharpen our focus on the key parts of our airline: running a reliable operation, expanding the world’s best network, maximizing all aspects of revenue to ensure American thrives forever, and delivering a superior customer journey as we create a world-class customer experience,” External link

news-yahoo Thursday, October 10, 2019 7:11:00 PM EAT

Robert Isom said : “We’ve disappointed a lot of customers this summer,” External link

680news Thursday, September 5, 2019 4:20:00 AM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

timescolonist Thursday, September 5, 2019 4:01:00 AM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

brownsvilleherald Thursday, September 5, 2019 2:00:00 AM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

eagletribune Thursday, September 5, 2019 1:22:00 AM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

brownsvilleherald Wednesday, September 4, 2019 11:45:00 PM EAT

Robert Isom said : “We’ve disappointed a lot of customers this summer,” External link

ChinaPost Wednesday, September 4, 2019 11:40:00 PM EAT

Robert Isom said : "We've disappointed a lot of customers this summer," External link

news-yahoo Wednesday, September 4, 2019 10:53:00 PM EAT

Robert Isom said : “We’ve disappointed a lot of customers this summer,” External link

dailyjournal Wednesday, September 4, 2019 10:28:00 PM EAT

Robert Isom said : "This opportunity, with the enhancements being made to the XLR are really cool," External link

cnbc Wednesday, June 19, 2019 8:42:00 PM EAT

Robert Isom said : “and we hoped to have quite a bit more done than that,” “But ... we’ve decided to put off further installation until the beginning of next year” External link

atwonline Tuesday, May 21, 2019 9:06:00 PM EAT

Robert Isom said : “I don’t like to see people sitting back or shooting the breeze, but, you know what, if they are, it’s a pretty good day in the IOC,” External link

star-telegram Tuesday, February 26, 2019 11:49:00 PM EAT

Robert Isom said ( about Tokyo Haneda ) : “Enhanced service at Haneda would give our customers better access to downtown Tokyo and open up JAL’s domestic network with flights to destinations like Osaka, Sapporo and Fukuoka” External link

routes-news Friday, February 22, 2019 5:11:00 PM EAT

Robert Isom said : “The final bucket that we see a lot of opportunities is network, and we’ve talked about DFW and getting to 900 departures as well, but that involves restructuring the network and making sure that we’re putting aircraft where they want to go,” External link

atwonline Friday, January 25, 2019 12:19:00 AM EAT

Robert Isom said : “Some of the things that you may see going forward is that from a seasonal perspective, some of the hubsPhoenix, Chicagoperform better at certain points of the year than otherwise. And so, you will see us flex to take maximum advantage of those opportunities,” External link

atwonline Friday, January 25, 2019 12:19:00 AM EAT

Robert Isom said ( about Charlotte Washington ) : “When you take a look at hub profitability, DFW, Charlotte, [Washington National] those are our most profitable hubs,” “And so we see ourselves growing into incredible strength, and we really look forward to be able to take this opportunity This is really our first chance to grow one of our most profitable hubs. It's still keyed on having these additional gates” External link

atwonline Friday, January 25, 2019 12:19:00 AM EAT

Robert Isom said : "We weren't pleased with our 'likely-to-recommend' scores," External link

ABCnews Friday, January 25, 2019 12:00:00 AM EAT

Robert Isom said : "We weren't pleased with our `likely-to-recommend' scores," External link

news-gazette Thursday, January 24, 2019 10:48:00 PM EAT

Robert Isom said : “We weren’t pleased with our ‘likely-to-recommend’ scores,” External link

seattletimes Thursday, January 24, 2019 9:10:00 PM EAT

Robert Isom said : "We weren't pleased with our 'likely-to-recommend' scores," External link

wacotrib Thursday, January 24, 2019 8:09:00 PM EAT

Robert Isom said : "We weren't pleased with our 'likely-to-recommend' scores," External link

bakersfieldnow Thursday, January 24, 2019 7:52:00 PM EAT

Robert Isom said : "We weren't pleased with our 'likely-to-recommend' scores," External link

bradenton Thursday, January 24, 2019 7:22:00 PM EAT

Robert Isom said : “We continue to play to our strengths when it comes to our network, adding high-quality, high-margin growth and redeployment opportunities at our most profitable hubs,” External link

charlotteobserver Wednesday, January 9, 2019 8:46:00 PM EAT

Robert Isom said : “Performance [of basic economy] has been in line with expectations with about 50% of customers who received a basic offer choosing to buy up to the main cabin product,” External link

atwonline Thursday, October 26, 2017 11:07:00 PM EAT

Robert Isom said : “One delay at the beginning of the day can impact hundreds, if not thousands, of passengers and their belongings,” “It’s not only the most customer-friendly; it’s also the most financially sound way to run an airline,” External link

taipeitimes Saturday, July 23, 2016 8:58:00 PM EAT

Robert Isom told : “hundreds, if not thousands of passengers,” External link

huffingtonpost-us-en Wednesday, July 20, 2016 6:02:00 PM EAT

Robert Isom said : "One delay at the beginning of the day can impact hundreds, if not thousands, of passengers and their belongings," External link

dallasnews Wednesday, July 20, 2016 12:33:00 AM EAT

Robert Isom said : “One delay at the beginning of the day can impact hundreds, if not thousands, of passengers and their belongings,” External link

bostonglobe Tuesday, July 19, 2016 5:04:00 AM EAT

Robert Isom said : "This is in addition to the $21 million we are already spending on non-security functions at our largest airports—like bin running and queue management—which enable TSA officers to focus solely on the screening aspects of their jobs," External link

cnbc Sunday, July 10, 2016 9:29:00 PM EAT

Robert Isom wrote : "Neither initiative is a slam dunk to solve TSA woes, but they are both huge steps in the right direction," External link

4-traders Wednesday, July 6, 2016 4:48:00 AM EAT

Robert Isom wrote : "Neither initiative is a slam dunk to solve TSA woes, but they are both huge steps in the right direction," External link

chicagotribune Wednesday, July 6, 2016 12:18:00 AM EAT

Robert Isom said : "evoke frustration from all of us, as well as our customers who continue to miss flights due to lines that are literally out the door," External link

tradearabia Thursday, May 19, 2016 7:45:00 AM EAT

Robert Isom said : "evoke frustration from all of us, as well as our customers who continue to miss flights due to lines that are literally out the door," External link

brisbanetimes Thursday, May 19, 2016 6:23:00 AM EAT

Robert Isom said : "evoke frustration from all of us, as well as our customers who continue to miss flights due to lines that are literally out the door," External link

smh Thursday, May 19, 2016 6:20:00 AM EAT

Robert Isom said : "evoke frustration from all of us, as well as our customers who continue to miss flights due to lines that are literally out the door," External link

reuters Thursday, May 19, 2016 1:29:00 AM EAT



Key Titles and Phrases Count Lang Last Seen
president16.20%EN02/01/201701/02/2017
american airlines president6.15%EN02/01/201701/02/2017
chief operating officer49.16%EN08/30/201630/08/2016
officer17.32%EN08/30/201630/08/2016
coo6.70%EN08/30/201630/08/2016
current chief operating officer0.56%EN08/30/201630/08/2016
american airlines coo1.12%EN08/05/201605/08/2016
american airlines chief operating officer2.79%EN07/20/201620/07/2016
Names Lang Count
Robert IsomEN100.00%


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Robert Isom said ( about Robert Isom ) : “Certainly there is an impact to Asia travel,” "There is certainly impact to some European cities as well now, because of some of the things we’re seeing in Italy”. But, he added: “as we told the team earlier today, travel is part of the lifeblood of commerce... So we know that travel demand will rebound, and we have been through situations in the past, with H1N1 [flu] most recently, and we know how to handle situations like this”. Isom also expressed confidence in how American’s operational performance has been getting better, “after arguably a difficult summer”. “We’re seeing better results than we ever have in our company’s history, at having aircraft ready to go first thing in the morning, and that just translates to performance throughout the rest of the day,” he said. The Philadelphia hub had its best January on record for such performance indicators, according to the company: 78.8% of flights departed on time (a one-point improvement from the year prior), 140 fewer mainline and regional flights were cancelled (a 55.8% improvement from the previous January), and 135 fewer flights were delayed (a 6.3% improvement). American has extended seasonal travel routes this year from Philadelphia to Lisbon and Prague (both will run from the spring until early January 2021). And it is making more frequent flights to Berlin and Dubrovnik, Croatia , with daily service this summer. The airline is also launching new flights from Philadelphia this summer — to Reykjavik, Iceland and to Morocco, American’s first-ever service to Africa. Isom said American is “primed” to offer new destinations and recently-announced network partnerships — with Alaska Airlines, and Brazil’s GOL, for instance — as it nears the final stages of integrating systems from its 2013 merger with US Airways. “Having the airline really set to run, as you want it, and to optimize from there," External link

philly Tuesday, March 3, 2020 2:32:00 PM EAT